Technical Program Manager, Google Cloud Platform Reliability

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.

The successful Technical Program Manager (TPgM) in this role is a highly strategic technical partner, an operational catalyst, and a reliability who is organized and detail oriented, communicates with ease at all levels, analytical in nature, has the ability to instill processes in order to deliver predictability, and can balance customer needs across multiple organizations across Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

Ireland: €118000 - €120000 (EUR) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Partner with engineering leadership to define, document, and certify program-level success and exit criteria, establishing durable transition strategies to prevent operational backsliding. Lead the development, ratification, and enforcement of cloud-wide reliability and engineering policies.
• Manage end-to-end execution, tracking, and reporting of complex technical requirements across hundreds of critical production systems. Scale program operations, monitor execution backlog burndowns, and coordinate across workstreams to drive alignment.
• Identify and align executive cross-functional stakeholders, manage escalations, resolve bottlenecks, and serve as the central point of contact for horizontal initiatives.
• Take ambiguous, large-scale technical challenges, break them down into structured phases and execution backlogs, and delegate components effectively across teams.
• Leverage data, scripts, and issue-tracking tools to build dashboards, metrics, and scorecards that monitor compliance and reduce toil. Integrate AI to automate complex workflows and accelerate program execution at scale.

Minimum qualifications:

• Bachelor's degree in a technical field, or equivalent practical experience.
  
• 5 years of experience in program management.
  
• Experience in Cloud Platform projects.

Preferred qualifications:

• Experience designing and maintaining centralized dashboards and reports using data-analysis tools (e.g., SQL, Apps Script, spreadsheet engines) and bug-tracking systems to track compliance metrics and eliminate manual execution toil.
• AI Proficient to lead automation of complex workflows, streamline reporting, and accelerate program execution at scale.
• Track record in driving continuous process improvement (e.g., retrospectives, execution updates) and transitioning program goals into evergreen operational processes.
• Domain knowledge in reliability engineering principles such as availability, SLOs, error budgets, progressive rollouts and disaster recovery testing.
• Ability to think strategically and execute methodically. Communicate and influence with multiple levels of the business.