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Jobs / Customer Service Manager in Singapore
2 days ago
Signify·Manufacturing·2 days ago
2 days ago

Technical Project Director

SingaporeSenior · 10-15 years

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About this role

About Signify


Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.


At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.


Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world. 


More about the role


We are seeking an experienced Technical Project Director to lead the delivery of complex customer projects involving advanced lighting control systems and hospitality technology solutions. The role is accountable for the end-to-end execution, technical leadership, commercial management, and governance of major customer projects. This includes ownership of project planning, stakeholder management, technical implementation, financial performance, risk management, customer acceptance, and operational handover.

The successful candidate will serve as the primary point of accountability throughout the project lifecycle and will work closely with customers, consultants, contractors, hotel operators, subcontractors, and internal teams to ensure successful project outcomes.

Key Responsibilities

1. Project Leadership & Governance

  • Lead the delivery of customer projects from sales handover through final customer acceptance and operational handover.

  • Establish project execution strategies, resource plans, schedules, governance frameworks, and risk management plans.

  • Ensure projects are delivered safely, on schedule, within budget, and in accordance with contractual obligations.

  • Provide executive-level project reporting to customers and internal stakeholders.

  • Drive proactive issue resolution and ensure timely escalation of critical risks and commercial matters.

2. Technical Leadership

  • Provide technical leadership for the implementation of Dynalite lighting control systems across complex hospitality and commercial developments.

  • Oversee system design reviews, integration planning, commissioning strategies, testing, troubleshooting, and final handover.

  • Ensure compliance with customer specifications, industry standards, and project performance requirements.

  • Support engineering teams in resolving technical challenges and mitigating implementation risks.

3. Commercial & Financial Management

  • Own overall project financial performance, including revenue, cost control, profitability, forecasting, and cash flow management.

  • Monitor project margins and identify opportunities to improve commercial outcomes.

  • Manage variation orders, claims, contract changes, and commercial negotiations.

  • Ensure accurate project financial reporting and timely project closure in accordance with company processes.

4. Customer & Stakeholder Management

  • Act as the senior customer interface throughout the project lifecycle.

  • Build and maintain strong relationships with hotel owners, operators, developers, consultants, contractors, and key stakeholders.

  • Ensure clear communication and alignment of expectations across all parties.

  • Support business growth by identifying opportunities for additional services and solutions.

5. Contractor & Supply Chain Management

  • Oversee subcontractor selection, scope definition, performance management, and project execution.

  • Coordinate closely with procurement, logistics, and supply chain teams to ensure timely delivery of project resources.

  • Ensure contractors comply with project quality, safety, and performance requirements.

6. Operational Excellence

  • Ensure compliance with company project management processes, governance requirements, and quality standards.

  • Drive continuous improvement initiatives and promote best-in-class project management practices.

  • Share lessons learned and contribute to improving project delivery capabilities across the business.

Requirements

Education

  • Bachelor's Degree in Engineering, Electrical Engineering, Building Services, Construction Management, Project Management, or a related discipline.

Experience

  • Minimum 10 years of experience in engineering, lighting controls, building technologies, or major project delivery environments.

  • Minimum 5 years of experience leading complex customer projects with responsibility for technical delivery, commercial performance, and stakeholder management.

  • Proven experience managing multidisciplinary teams, subcontractors, consultants, and external stakeholders.

  • Demonstrated experience managing project P&L, contract administration, project governance, and risk management.

Technical Expertise

  • Extensive experience delivering projects involving Dynalite lighting control systems, including system architecture, integration, commissioning, troubleshooting, and customer acceptance.

  • Strong knowledge of lighting controls, dimming technologies, building systems integration, and commissioning processes.

  • Proven track record delivering large-scale, multi-year luxury hospitality projects involving lighting controls and Guest Room Management Systems (GRMS).

  • Experience working with hotel operators, owners, consultants, and MEP contractors in hospitality developments.

  • Experience applying DfMA, prefabrication, modular installation, or off-site assembly methodologies to improve delivery efficiency and optimize project execution.

Preferred Qualifications

  • PMP, PRINCE2, or equivalent project management certification.

  • Experience with SAP project and financial management processes.

  • Experience managing regional or multi-country project portfolios.

  • Understanding of contractual frameworks commonly used in hospitality and large-scale construction projects.


Everything we’ll do for you


You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together. 


Come join us, and together we can light up the future.

 

ManufacturingH1B sponsor likely
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