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Jobs / Customer Service Team Lead in Canada
6 months ago
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Dexterra·6 months ago
6 months ago

Technical Supervisor -

Petawawa, CanadaFull-timeMid · 2-5 yearsCustomer Service Team Lead

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Apply faster with autofill FREEdexterra uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

WHO ARE WE?
We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT’S THE JOB?
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

As a Technical Supervisor, reporting to the Manager, Contract & Operations, you will oversee the operation, maintenance, monitoring of projects. Included but not limited to quoting, execution and QAQC. 

Your work will include:

  • Develop and monitor a plan and assurances for Quality Control, including work readiness, receiving and inspecting materials, monitoring work in progress and verifying that completed work meets project specifications and standards.
  • Ensure that specified commercial and contractual input is professionally delivered and consistent with the Quality Control Plan, Business Standards, Health and Safety and Best Practices, maximizing opportunities and minimizing threats or disputes.
  • Manage the delivery of specified and multi-disciplinary commercial skills within a Project, including construction (Industrial/Commercial/Residential); Mechanical (HVAC); Electrical; Civil; and Building Operations, Roadways and Maintenance.
  • Contact and oversee the Work-Flow of sub-contractors and trades’ personnel, ordering of Materials if not in the sub-contractor’s mandate, coordinating Site Orientation and Training, ensuring testing and inspections, and a clean site upon completion of each contractor’s work.
  • Ensure that a Master Schedule is updated daily or as required, reporting work completion and any identified delays, deficiencies or major issues to the Manager, with appropriate follow-through.
  • To support Productivity and Cost Control measures including the preparation of cost analyses and budgets, interim and final sub-contractor and supplier’s accounts, accurate pricing and variance ratings, sundry accounts, payment mechanisms and records management.

WHAT’S IN IT FOR YOU?

  • Security - in a time when other companies are downsizing, we are growing
  • Very competitive compensation package
  • Advancement opportunities
  • Be #1 on day 1 by joining an industry leader

Follow Dexterra on LinkedIn and Facebook. 

Qualifications

WHO ARE WE LOOKING FOR?

  • Building, Engineering or Commercial background.
  • Knowledge of relevant power and hand tools.
  • Demonstrated knowledge, training and experience in Health and Safety as per the Ontario Occupational Health and Safety Act and Regulations.
  • Professional, well organized, and a problem solver with a proven ability to be aware of and monitor risk and opportunities, and Quality Control measures.
  • Experience with Quality Control Management planning, standards and processes.
  • Clean Driving Abstract, and if using Dexterra vehicles, undertaking of daily inspections and monthly inventories
  • A clear criminal record check is required for this role.

Additional Information

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

Company

Dexterra
Petawawa, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Dexterra's careers site·first seen 7 Aug 2026·last verified 8 Sept 2026·How we source jobs

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