Dollar Tree·3 days ago
3 days ago
Technical Support Specialist
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What you'll do
- providing second-level technical and operational support for enterprise software and hardware
- handle installations, maintenance, and repairs, ensuring service levels are met
What they're looking for
- hands-on experience with hardware and software
- strong troubleshooting skills
- excellent communication abilities
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Become part of our team as a Technical Support Specialist, providing second-level technical and operational support for enterprise software and hardware. You will handle installations, maintenance, and repairs, ensuring service levels are met. Ideal candidates have hands-on experience with hardware and software, strong troubleshooting skills, and excellent communication abilities.
Skills
- technical support
- hardware troubleshooting
- software troubleshooting
- servicenow
- incident management
- user hardware installation
- user software installation
- user software maintenance
- user software support
- user hardware maintenance
- user hardware repair
- user hardware replacement
- user hardware documentation
- application support
- system problem analysis
- corrective action planning
- network device support
- remote support
- it equipment management
- team collaboration
- customer service
- comptia a+
- network+
- security+
Company
Dollar Tree
500 Volvo Parkway, United States of America
Company facts come from this company's own listings. We only show what the postings themselves carry.