Technical Trainer Instructor - Senior

We are looking for a talented Technical Trainer Instructor - Senior to join our team specializing in Service in Kansas City, MO.

In this role, you will make an impact in the following ways: 

• Deliver high-impact technical training that improves technician efficiency, repair accuracy, and overall customer satisfaction 
• Translate complex Cummins products, systems, and policies into clear, practical learning experiences for technicians and service personnel 
• Continuously enhance training effectiveness by evaluating participant feedback and linking outcomes to field performance improvements 
• Maintain accurate training records and capability reporting to inform leadership decisions and workforce readiness strategies 
• Keep training programs current and scalable through train-the-trainer engagement and regular updates to materials and content 
• Drive continuous improvement by customizing training solutions and actively supporting initiatives that elevate service quality and operational performance