Technical Writer
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What you'll do
- Authoring documentation: Write help articles, release notes, and examples that enable customers to use and configure Alteryx products.
- Publishing documentation: We create our content in the Paligo CMS and publish it in AWS. You will own the process for generating the outputs (usually in HTML5), testing, and publishing them. You will also collaborate with the other tech writers to suggest improvements to the outputs and publishing process.
- Contribute to our peer review and styles and standards processes: You will ask your fellow writers to review your work, and you will review their work. You will propose topics for styles and standards and participate in our discussions.
- AI-assisted workflows: Use AI tools and agent-assisted workflows to improve efficiency, reduce repetitive work, and produce better first drafts. Contribute to the team's growing set of shared AI practices, including documentation agents that integrate with Jira, Confluence, and GitLab, and help refine them over time.
- Cross-functional collaboration: Work with engineering, product, UX, localization, and support teams to ensure your content is accurate, timely, and accessible across languages and user contexts.
What they're looking for
- You have 2 or more years of experience in technical writing for software or SaaS products.
- You write clear, professional American English and can adapt your style for a global audience.
- You can translate complex technical details into clear, accessible documentation.
- You work well with multidisciplinary teams and are comfortable partnering with engineering, product, and UX.
- You plan and track your work using Jira and Confluence. You seek clarity, follow through on commitments, and communicate proactively.
- You have a bachelor's degree (or equivalent experience) in a field relevant to this role.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Meet the Moment with Alteryx
We're living through a once-in-a-generation shift in how work gets done. Data, automation, and AI are quickly becoming the center of every business decision - and Alteryx is leading the transformation.
You'll be working on the challenges that sit at the heart of modern business. No matter your role, the work you do will help organizations move faster, see more clearly, and tackle questions that used to feel impossible.
If you're ready to meet the moment with innovation, curiosity, and excellence, there's a place for you here.
Our Global Content team is looking for a talented technical writer who wants to create valuable content experiences for our audience. Our team writes content for Alteryx Documentation. Our site is available in 8 languages and has over 100,000 monthly users.
You'll fit right in if you are passionate about online technical communication and helping customers to find the answers they need. You will thrive if you believe that all customers should have a helpful, positive, and accessible experience, regardless of the language they choose and the technologies they use to navigate and consume our content.
What You Will Own and Improve
Authoring documentation: Write help articles, release notes, and examples that enable customers to use and configure Alteryx products.
Publishing documentation: We create our content in the Paligo CMS and publish it in AWS. You will own the process for generating the outputs (usually in HTML5), testing, and publishing them. You will also collaborate with the other tech writers to suggest improvements to the outputs and publishing process.
Contribute to our peer review and styles and standards processes: You will ask your fellow writers to review your work, and you will review their work. You will propose topics for styles and standards and participate in our discussions.
AI-assisted workflows: Use AI tools and agent-assisted workflows to improve efficiency, reduce repetitive work, and produce better first drafts. Contribute to the team's growing set of shared AI practices, including documentation agents that integrate with Jira, Confluence, and GitLab, and help refine them over time.
Cross-functional collaboration: Work with engineering, product, UX, localization, and support teams to ensure your content is accurate, timely, and accessible across languages and user contexts.
Requirements
· You have 2 or more years of experience in technical writing for software or SaaS products.
· You write clear, professional American English and can adapt your style for a global audience.
· You can translate complex technical details into clear, accessible documentation.
· You work well with multidisciplinary teams and are comfortable partnering with engineering, product, and UX.
· You plan and track your work using Jira and Confluence. You seek clarity, follow through on commitments, and communicate proactively.
· You have a bachelor's degree (or equivalent experience) in a field relevant to this role.
Your Team
We are part of the Product organization. Our group reports to the VP of UX. You will be a member of the Technical Writing team, which reports to the manager of Global Content. Global Content includes two teams: Technical Writing and Content Design.
We have work flexible schedules. India team members collaborate with US-based colleagues across time zones, with team calls scheduled to accommodate distributed working hours.
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.
This position involves access to software/technology that is subject to U.S. export controls. Any job offer made will be contingent upon the applicant’s capacity to serve in compliance with U.S. export controls.
Company
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