Technician - Field Service

As a Field Service Technician, you will be responsible for effectively performing assigned tasks in a field service setting, some of which will require general electrical, mechanical, and hydraulic aptitude. You will conduct laydown yard, warehouse setup responsibilities and operational functions, mechanical assembly, equipment operation, vehicle operation, general maintenance, and housekeeping at assigned project locations. You may be required to do temporary travel or relocate to customer site for project-based work.

Responsibilities:

• Completes corporate and site-specific safety orientation and training courses.
• Ensures compliance with operational, audit, safety and all other company policies.
• Performs work to established quality standards while ensuring safe work practices and maintaining sound customer service.
• Conducts field tasks in support of field operations to include ISO container lifting services, disaster recovery services, laydown yard construction and operations, light construction activities, and technically oriented tasks using general electrical, mechanical, and hydraulic skill sets.
• Operates Class A combination vehicles and trailers, and Class B vehicles, in support of various field activities in both an interstate and intrastate environment.
• Maintains compliance with all local, state, and Federal Motor Carrier license and operational laws, regulations, and record keeping standards. 
• Maintains all tracking forms, logs and records as required, both electronic and written. 
• Responsible for vehicle inspection and limited routine maintenance.
• Works with hand tools, portable power equipment, power tools, hydraulic cylinder actuated devices in all weather, seasons, and climate conditions.
• Safely handles, dispenses, and stores various fuel types in liquid and gaseous form.
• Administers preventative maintenance programs to vehicles and equipment to ensure proper functionality and safety practices.
• Builds racking, constructs laydown yard and warehouse appurtenances, deploys temporary supplies, equipment and cabling, maintains ground surfaces, and general duties as needed in a field or warehouse environment.  
• Handles inbound and outbound material shipments, material transport, placement, staging, storage and organization in a laydown yard or warehouse environment.  Other tasks may include receiving, picking, packing, shipping, and wire cutting.
• Performs quality assurance inspections as required.
• Prepares, receives and provides appropriate documentation for the delivery or pick up of goods to ensure timely service. Loads, secures and unloads cargo.

 

Qualifications:

• High School Degree or Equivalent required; Bachelor’s Degree preferred
• CDL Class A, Class 7 Forklift certification required
• 2 – 4 years of electrical, mechanical, and/or hydraulics experience
• 1 year of Class A combination vehicle driving and cargo carrying
• Good communication and customer centric attitude
• Ability to make technical decisions and use sound judgement in a field setting with limited supervision
• Basic computer skills preferred
• First Aid, AED, & CPR certified preferred
• OSHA 10 certified preferred
• Field Service Technician, Construction or Tradesman experience preferred
• Crane and/or rigging experience, Class 7 Forklift certification preferred
• Ability to travel 75-100% of the time

 

Working Environment:

• Driver – Work is generally performed in moving vehicle.  Driving required for an extended period with frequent stops and starts.  Can be exposed to outdoor weather conditions.
• Warehouse – Work is generally performed in a warehouse environment.  The noise level is moderately quiet. Generally, well ventilated and well lighted.  Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing.  Operates heavy equipment.  Strict safety regulations may be required.

 

Physical Expectations:

• Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds.
• Work may require excessive bending or stooping. 
• Employee required to walk long distances repeatedly throughout the day.  
• Employee required to sit and drive a vehicle to perform their job.
• Employee required to climb ladders.
• Employee required to use hand tools.
• Employee uses heavy machinery (e.g., forklift, etc.).