Technician - Field Service Electrical

Based out of our Wetherill Park branch in Greater Western Sydney, NSW, you will complete preventative maintenance and/or basic repair activities on Generator or component at the customer sites.

You will make an impact in the following ways:

• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools

• Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor

• Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field

• Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens

• Completes training in line with skill and business requirements

• Maintains service vehicle and tools for cleanliness and proper operation

• Train electrical apprentices in and out of the branch.

• Coordinate jobs and responsibilities within the branch and delegate workload.

• Understand relevant electrical certification required in country

• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation

• Complete in workshop repairs as required

• Engages with customer in a courteous and professional manner.

• Ensures prompt and efficient attention to customer needs