Telecaller / Customer Care Executive in Ahmedabad - Apply Now
Sign up free to see how well your resume matches this role.
What you'll do
- Handle Customer Queries: Answer incoming calls and provide accurate information about products and services.
- Maintain Call Records: Document important details from each conversation.
- Assist the Sales Team: Transfer leads to the sales team for closure.
- Outbound Calls: Reach out to potential or existing customers using predefined scripts.
- Product Promotion: Inform customers about offers, services, and new updates.
- Ensure Compliance: Follow company policies and quality guidelines.
- Customer Retention: Call existing or inactive customers of Ahmedabad to encourage purchases.
- Data Management: Update and maintain customer contact details.
What they're looking for
- Strong verbal communication skills
- Ability to adapt to different communication styles
- Willingness to work in a fast-paced environment
Nice to have
- Proven experience in telesales or customer service in Ahmedabad or Gujarat
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Are you a great communicator with a passion for customer service? We are actively hiring Telecallers / Customer Care Executives for our Ahmedabad office. This is a work-from-office role, and freshers are welcome to apply!
Job Overview
Job Title: Telecaller / Customer Care Executive
Location: Ahmedabad Gujarat (Work from Office)
Job Type: Full-time
Experience: Recent Graduate Freshers & experienced candidates can apply from Ahmedabad
Languages Required: Any
Joining: Immediate joiners preferred
Key Responsibilities
- Handle Customer Queries: Answer incoming calls and provide accurate information about products and services.
- Maintain Call Records: Document important details from each conversation.
- Assist the Sales Team: Transfer leads to the sales team for closure.
- Outbound Calls: Reach out to potential or existing customers using predefined scripts.
- Product Promotion: Inform customers about offers, services, and new updates.
- Ensure Compliance: Follow company policies and quality guidelines.
- Customer Retention: Call existing or inactive customers of Ahmedabad to encourage purchases.
- Data Management: Update and maintain customer contact details.
Requirements
- Proven experience in telesales or customer service in Ahmedabad or Gujarat (preferred but not mandatory)
- Strong verbal communication skills
- Ability to adapt to different communication styles
- Willingness to work in a fast-paced environment
Why Join Us?
- Fixed salary + incentives
- Career growth opportunities
- Professional work environment
- Training & support provided
How to Apply?
Hit the button of "Apply Now" to start your career as a Telecaller / Customer Care Executive in Ahmedabad Gujarat!
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.