Telesales Agent

We are seeking a motivated Telesales Agent to engage with prospective clients, explain mDoc’s services, and drive subscriptions to our healthcare platform. The ideal candidate will have excellent communication skills, a customer-focused approach, and the ability to meet sales targets in a fast-paced environment. Client Engagement Make outbound calls to prospective clients to introduce mDoc’s healthcare solutions and services. Answer client inquiries, provide detailed information, and resolve concerns to build trust and interest. Sales Conversion Educate clients on the benefits of mDoc’s platform, tailoring your pitch to their specific needs. Follow up on leads and close sales to meet or exceed individual and team sales targets. CRM & Data Management Maintain accurate records of client interactions and sales activities in the CRM system. Track and analyze sales metrics to identify opportunities for improvement. Collaboration Work closely with the sales and marketing teams to align outreach efforts with organizational goals. Share feedback and insights to improve sales strategies and client experiences. Continuous Improvement Stay updated on mDoc’s services, features, and industry trends to deliver informed and impactful sales pitches. Participate in training sessions and team meetings to enhance your skills and performance. Requirements Bachelor’s degree. 1–2 years of experience in telesales, customer service, or a related role. Excellent verbal communication and interpersonal skills. Proven ability to meet or exceed sales targets in a fast-paced environment. Preferred Skills Familiarity with CRM tools such as Salesforce, HubSpot, or Zoho CRM. Knowledge of healthcare or health tech services is a plus. Strong problem-solving skills and the ability to handle objections professionally. Self-motivated, with a positive attitude and a results-driven mindset. Benefits Opportunities to develop your sales and communication skills in a mission-driven organization. A collaborative work environment focused on growth and innovation. Hands-on experience in driving impactful healthcare solutions to underserved communities. The satisfaction of contributing to meaningful work that improves lives.