PNC Financial Services·4 days ago
4 days ago
Teller Lead
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What you'll do
- Coach and mentor tellers
- Ensure exceptional customer experiences and efficient branch operations
- Process customer transactions
- Identify banking opportunities
- Support branch staff
What they're looking for
- Relevant experience in retail banking
- Strong leadership skills
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are seeking a Teller Lead to coach and mentor tellers, ensuring exceptional customer experiences and efficient branch operations. This role involves processing customer transactions, identifying banking opportunities, and supporting branch staff. Ideal candidates will have relevant experience in retail banking and strong leadership skills.
Skills
- cash handling
- customer service
- transaction processing
- coaching
- performance management
- problem resolution
- sales referrals
- digital banking tools
- risk management
- policy adherence
- lobby engagement
- new hire selection
- accuracy and attention to detail
- managing multiple priorities
- matrix management
- proactive sales
- digital awareness
Company
PNC Financial Services
Oak Creek, United States of America
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