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Jobs / Customer Service Team Lead in United Kingdom
18 days ago
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CW
Carrington West·18 days ago
18 days ago

Temporary Accommodation Team Leader

South London, United KingdomHybridEntry · 0+ years₹35/yr · est.Customer Service Team Lead

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About this role

Initial 5-month contract | £35.48 per hour (Umbrella) | Hybrid working

We are seeking an experienced Temporary Accommodation Team Leader to join a South London local authority on an initial 5-month contract. This is an excellent opportunity for an experienced housing professional with strong knowledge of local government temporary accommodation services to make an immediate impact.

You will be responsible for leading and supporting a team of Temporary Accommodation Officers, ensuring the effective delivery of high-quality housing services to residents. The successful candidate will provide day-to-day management, guidance, and performance support, helping the team meet service objectives and statutory requirements.

The role requires a strong understanding of temporary accommodation provision within a local authority setting, including experience assessing the suitability of accommodation and ensuring placements meet relevant standards and resident needs.

Key responsibilities will include:
·Managing, motivating, and supporting a team of Temporary Accommodation Officers
·Overseeing casework quality and service delivery standards
·Providing expert guidance on temporary accommodation suitability and housing processes
·Supporting continuous improvement and effective partnership working
You will have proven experience in a similar leadership role within a local authority housing service, with the ability to manage competing priorities in a fast-paced environment.

How to Apply
If you are interested in this role and meet the criteria above, please send us your application today.

If you do not hear from us within 2 working days of applying, your application has been unsuccessful.

If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status.

Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on 02393 876082.

By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Company

CW
Carrington West
South London, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Carrington West's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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