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Jobs / Customer Retention Specialist in United Kingdom
16 days ago
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Pibgroup·16 days ago
16 days ago

Tenants Sales & Retention Executive

Chester, United KingdomMid · 2-5 yearsCustomer Retention Specialist

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Must-have skills for this role

  • outbound calling
  • sales
  • objection handling
  • communication

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What you'll do

  • Make outbound calls to warm leads
  • Confidently present products/services
  • Handle objections and close sales
  • Work to daily and monthly targets to drive revenue growth
  • Deliver an excellent customer experience at every stage of the sales process

What they're looking for

  • Experience in a phone-based or contact-centre sales environment (B2B or B2C)

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are looking for a driven, results-focused Sales Executive to join our fast-paced, phone-based sales team. This is a target-driven role where your energy, resilience and ability to build rapport quickly over the phone will be key to your success.

The Role

You will make outbound calls to warm leads, confidently presenting our products/services, handling objections and closing sales. Working to daily and monthly targets, you’ll play a key part in driving revenue growth and delivering an excellent customer experience at every stage of the sales process.

About You

You will be highly motivated by achieving and exceeding sales targets, ideally with experience in a phone-based or contact-centre sales environment (B2B or B2C). You’ll be a strong communicator with a professional telephone manner and have the ability to quickly build trust and tailor your approach to different customers. You’ll thrive in a fast-paced, high-energy environment, be resilient under pressure, and bring strong organisation and time-management skills.

What We Offer

  • £25,000pa increasing to £26,0000pa following successful completion of a probation period, with uncapped earnings. Our top sales people earn up to £31,000pa.
  • Full training on products, systems and sales technique
  • A supportive, high-performing team culture
  • 26 days annual leave with the option to purchase additional days
  • A flexible benefits package which allows you to add additional benefits to your overall package
  • Benefits portal offering discounts days out, restaurants, travel and many more
  • Free parking
  • + Lots more

Why PIB Group?

PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.

We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.

We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!

Inclusion & Accessibility

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to recruitment@barbon.com

Benefits:

  • Casual dress
  • Company pension
  • Employee discount
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme

Work Location: In person

Company

Pibgroup
Chester, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Pibgroup's careers site·first seen 4 Sept 2026·last verified 8 Sept 2026·How we source jobs

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