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Jobs / Customer Service Representative in Netherlands
3 months ago
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The Entourage Group·Other·3 months ago
3 months ago

THE DUCHESS - Restaurant Supervisor

Amsterdam, NetherlandsFull-timeOn-siteMid · 2-5 yearsCustomer Service Representative

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About this role

The Venue

The Duchess Amsterdam is a stylish and sophisticated restaurant located in the heart of the city. THE DUCHESS opened in June 2015 in Amsterdam’s historical KAS Bank building and was awarded a Michelin star in 2018. We depend on the enthusiasm, drive, and dedication of our employees to succeed. Join us in setting new standards for modern hospitality.

The Job

For THE DUCHESS in Amsterdam, we are looking for a Restaurant Supervisor, who is people skilled and motivated to give our guests an unforgettable dining experience. We are looking for someone with good leadership skills. Someone with lots of hospitality and management experience.


As a Restaurant Supervisor, you are responsible for the efficient and friendly manner of serving our guests and ensuring that our guests are experiencing an incredible time. THE DUCHESS Supervisor will lead the team and make sure that each request is handled promptly and effectively. You oversee all the sections in the restaurant and are able to make sure all our guests are being served with high quality. The ideal candidate for this role has excellent communication skills, leadership skills, management skills, and a passion for hospitality and thrives in a team-based environment.

Video of our brand: THE ENTOURAGE GROUP VIDEO


Responsibilities

  • Reporting to the Assistant General Manager

  • Greeting guests

  • Coordinate the table settings and prepare tables when needed

  • Present menu and provide detailed information when asked (e.g. about the shared-dining concept, ingredients or potential food allergies)

  • Offer menu recommendations upon request

  • Coordinate the communication between the floor and the kitchen team

  • Serve food and drink orders

  • Check dishes and kitchenware for cleanliness and presentation

  • Deliver checks and collect bill payments

  • Positive attitude and aim to provide great communication skills

Requirements

  • Strong team player

  • Open to learn and gain experience

  • Attentiveness and patience for guests

  • Aim to deliver excellent presentation skills

  • Organizational and multitasking skills, with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skills

  • Team spirit

  • Fluent speaking and writing in English

  • Previous experience working in a large city is an advantage

  • Fine dining experience is preferred

  • You live in Amsterdam (or nearby)

Benefits

  • Annual in-house experience within the Sircle Collection Hotels (The Netherlands, Spain, Germany and Austria)

  • Discount: Employee rate (35%) and Family & Friends rate (25%)

  • 25% staff discount throughout THE ENTOURAGE GROUP restaurants

  • Sale moments at XBANK (10%)


Fun (for free)

  • Bootcamp every Monday @ Sir Adam – Sircle Collection

  • Birthday & Christmas Gifts

  • Paid Moving Day

  • Paid Birthday off

Interested?
Please apply with your CV, motivation and picture!


THE DUCHESS is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS, and MR PORTER STEAKHOUSE.
www.the-entouragegroup.com

Other

Company

The Entourage GroupOther
Amsterdam, Netherlands

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from The Entourage Group's careers site·first seen 12 Jun 2026·last verified 10 Sept 2026·How we source jobs

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