THE DUCHESS - Waiter/Waitress
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About this role
The Venue
The Duchess Amsterdam is a stylish and sophisticated restaurant located in the heart of the city. THE DUCHESS opened in June 2015 in Amsterdam’s historical KAS Bank building and was awarded a Michelin star as of 2018. We depend on the enthusiasm, drive, and dedication of our employees to succeed. Join us in setting new standards for modern hospitality.
The Job
We are currently seeking a skilled waiter to join our team at The Duchess Amsterdam. As a waiter, you will be responsible for providing our guests with an exceptional dining experience. This role requires an individual who is passionate about hospitality, attentive to detail, and possesses excellent communication skills. All our employees work together to provide outstanding, authentic service and experience for every guest. To realize this, we are looking for an enthusiastic colleague to join our team.
Video of our brand: THE ENTOURAGE GROUP VIDEO
Responsibilities
Ensure a safe dining experience for all guests by effectively communicating and addressing allergies.
Taking orders: Waiters are responsible for taking guests' food and drink orders and adding them to the till system, answering any questions they may have and making recommendations based on the menu/guests' preferences.
Providing customer service: Waiters are responsible for providing high-quality guest service, answering questions, resolving issues, and making sure customers have a positive dining experience.
Having an understanding of wines and their characteristics to provide a superior dining experience for guests.
Serving food and drinks: Waiters are responsible for serving food and drinks to guests in a timely and efficient manner, ensuring that orders are accurate and properly prepared with an accurate description.
Handling payments: Waiters are responsible for processing payments from guests, including calculating bills, handling cash and credit card transactions, and making change.
Cleaning and setting tables: Waiters are responsible for cleaning and setting tables before and after guests leave, ensuring that the dining area is clean and organized.
Requirements
Communication skills: Waiters must have strong communication skills and be able to interact with guests in a friendly, professional manner.
Customer service skills: Waiters must have excellent customer service skills and be able to address guest' needs and concerns effectively.
Teamwork approach: Waiters must be able to work effectively with other staff members, such as chefs, barbacks, and bartenders, to ensure a smooth and efficient dining experience.
International approach: Must be able to fully communicate in English
North Holland: Living in Amsterdam or nearby (flexible with commuting)
Benefits
In house training
Annual in-house experience within the Sircle Collection hotels
Hotel staff discounts within the Sircle Collection hotels
25% staff discount throughout THE ENTOURAGE GROUP restaurants
10% retail discount at XBANK
Collective discount at Business Fitness Netherlands
Free bootcamp every Monday morning
Refer a friend bonus
Paid moving day
Free lifestyle coaching
Interested?
Please apply via the "apply for this job" button below and make sure you fill in our application form.
THE DUCHESS is a member of The Entourage Group. THE ENTOURAGE GROUP is an unexampled hospitality imperium, creating and building internationally acclaimed concepts. The brainchild of creative entrepreneur Yossi Eliyahoo ‘Hospitality Entrepreneur of 2015’, THE ENTOURAGE GROUP’s story began in Amsterdam in 2008 with the launch of MOMO, a sophisticated Asian-fusion restaurant, bar and lounge that immediately established itself as the go-to venue for local and international tastemakers. The success story continued with the creation of A-list favorites such as IZAKAYA, THE BUTCHER, THE BUTCHER Social Club, SHIRKHAN, Toni Loco, THE DUCHESS and MR PORTER STEAKHOUSE and Bepita.
If you have any questions regarding this application please contact us via email.
Company
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