Third-Party Risk Management - Assistant Manager

Role Summary

State Street uses third parties to support internal processes and in the delivery of certain products and services to clients.  These third parties are evaluated and risk assessed through our Third-Party Risk Management (TPRM) Program.  The Due Diligence Onboarding Senior Associate is responsible for monitoring daily activity, sending required due diligence questionnaires to vendors, monitoring progress and evaluating the completeness of diligence once returned.  The successful candidate should be able to effectively communicate with vendors and internal stakeholders, be alert to inconsistencies in information received and initiate communications with key stakeholders and business partners and guide them towards successful resolution of the items raised.

Job Duties and Responsibilities

• Monitor daily activity to identify due diligence requests which need to be sent to vendors, requests which require follow-up or escalation, and documentation received and awaiting completeness review

• Execute requests with vendors including new requests and follow-up requests; execute completeness reviews for vendor submitted due diligence

• Initiate communications with key stakeholders for inconsistencies identified and follow through to successful resolution

• Develop and maintain an understanding of State Street’s business lines and the products & services offered

• Monitor SLAs; identify opportunities for process efficiencies

• Assist with the creation and / or maintenance of procedure documents and FAQs

• Participate in project management efforts including tests of Archer system enhancements

• Flexibility in working outside of direct responsibilities to support emerging TPRM program requirement changes

Skills

• Ability to multi-task and operate in a fast-paced, deadline-oriented environment;

• Strong organizational and time management skills

• Must be self-motivated, adaptable and demonstrate initiative in difficult circumstances

• Proven ability to identify problems and work to successful resolution

• Strong verbal and written communication skills; detail oriented

• Possess a strong customer centric mindset

• Demonstrate a willingness to support change and initiatives within the TPRM Program

Qualifications

• Experience within financial services sector (7+ years)

• Prior experience with third-party risk management – 7 to 10 years

• Strong working knowledge of Microsoft Office products, including Word, PowerPoint and Excel

• Prior experience with Archer / RSA platform is preferred

Please note: Role is required to support internal clients during first half of US hours

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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