Iamneo·10 days ago
10 days ago
Training Program Coordinator - Group Operations
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What you'll do
- Coordinate the end-to-end execution of assigned training and learning programs.
- Work with trainers and internal teams to ensure smooth program delivery.
- Confirm training schedules, trainer availability, session requirements, and program timelines.
- Track program progress and ensure activities are completed as per the agreed plan.
- Coordinate with relevant stakeholders to resolve scheduling or delivery-related challenges.
- Act as a point of contact for assigned clients and campus coordinators.
- Understand client requirements and communicate them effectively to internal teams and trainers.
- Maintain regular communication with clients and provide updates on program progress.
- Coordinate effectively with clients, campus coordinators, trainers, and internal stakeholders.
- Handle stakeholder queries and ensure timely follow-up and closure.
- Monitor training delivery and proactively identify potential issues or delays.
- Coordinate with internal teams and trainers to resolve delivery-related challenges.
What they're looking for
- Any degree.
- 5+ years of experience in training operations, program coordination, project coordination, customer success, client delivery, or similar roles.
- Strong communication and stakeholder coordination skills.
- Good Excel and reporting/dashboarding skills.
- Must be currently working or residing in Bangalore, as this is an on-site role.
Nice to have
- Prior experience coordinating training programs, corporate clients, campus clients, or educational institutions is preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Title: Training Program Coordinator
Location: Bangalore
Workplace Type: On-site
Employment Type: Full-time
About iamneo
Founded in 2016 and now part of the NIIT Ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.
We specialize in Talent Upskilling, Assessment, and Workforce Transformation across sectors such as ITeS, BFSI, and Higher Education. Our solutions are trusted by top corporates and leading institutions across India.
Our core product suite — NeoPAT, NeoColab, NeoHire, and NeoCoder — powers talent transformation for enterprises and institutions across India.
If you are driven by innovation and want to shape the future of tech learning in India — iamneo is where you belong.
About the Role
We are looking for a Training Program Coordinator to manage the day-to-day coordination and delivery of assigned training and learning programs. The role involves working closely with clients, campus coordinators, trainers, and internal teams to ensure smooth program execution.
The ideal candidate should be highly organized, possess strong communication and stakeholder management skills, and be comfortable managing multiple training programs and priorities simultaneously.
Key Responsibilities
Training & Program Coordination
- Coordinate the end-to-end execution of assigned training and learning programs.
- Work with trainers and internal teams to ensure smooth program delivery.
- Confirm training schedules, trainer availability, session requirements, and program timelines.
- Track program progress and ensure activities are completed as per the agreed plan.
- Coordinate with relevant stakeholders to resolve scheduling or delivery-related challenges.
Client & Stakeholder Coordination
- Act as a point of contact for assigned clients and campus coordinators.
- Understand client requirements and communicate them effectively to internal teams and trainers.
- Maintain regular communication with clients and provide updates on program progress.
- Coordinate effectively with clients, campus coordinators, trainers, and internal stakeholders.
- Handle stakeholder queries and ensure timely follow-up and closure.
Program Delivery & Issue Management
- Monitor training delivery and proactively identify potential issues or delays.
- Coordinate with internal teams and trainers to resolve delivery-related challenges.
- Escalate critical concerns to the Operations Lead/Manager when required.
- Ensure stakeholders are kept informed throughout the resolution process.
Reporting & Documentation
- Maintain accurate records of training schedules, program progress, attendance, and deliverables.
- Prepare and update regular status reports and dashboards.
- Maintain proper documentation of client requirements, discussions, action items, and follow-ups.
- Support review meetings by providing relevant program updates and reports.
Process Adherence & Improvement
- Follow established processes and templates for program coordination and delivery.
- Ensure timely completion of assigned tasks and follow-ups.
- Identify opportunities to improve training operations and program delivery processes.
- Support the implementation of process improvements based on stakeholder feedback.
What We're Looking For
- Excellent Communication: Strong verbal and written communication skills with the confidence to interact with clients, trainers, and internal stakeholders.
- Program Coordination: Ability to manage training schedules, stakeholders, timelines, and multiple priorities effectively.
- Ownership Mindset: Takes responsibility for assigned programs, follow-ups, deliverables, and issue resolution.
- Stakeholder Management: Ability to coordinate effectively with clients, trainers, campus coordinators, and internal teams.
- Problem-Solving: Ability to identify challenges, coordinate solutions, and drive issues to closure.
- Process Discipline: Strong attention to detail with the ability to maintain accurate records and follow established processes.
- Multi-Program Handling: Comfortable managing multiple training programs and priorities simultaneously.
Qualifications & Eligibility
- Any degree.
- 5+ years of experience in training operations, program coordination, project coordination, customer success, client delivery, or similar roles.
- Strong communication and stakeholder coordination skills.
- Good Excel and reporting/dashboarding skills.
- Prior experience coordinating training programs, corporate clients, campus clients, or educational institutions is preferred.
- Must be currently working or residing in Bangalore, as this is an on-site role.
Company
Iamneo
Bengaluru, India
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