Transitions Onboarding Associate
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What you'll do
- Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
- Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information, directing more complex matters to colleagues, as necessary.
- Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
- Maintain files and records.
What they're looking for
- High School (HS) (Required)
- General Experience - 4 to 6 months
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Job Description Summary
This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week in our St. Petersburg, FL home office location.Typically works under close supervision to support advisor onboarding and account opening activities. Assists with processing documentation, maintaining records, tracking workflows, and communicating with internal partners to facilitate a smooth onboarding experience.
Job Description
Responsibilities
Follow a range of mandatory procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
Answer the telephone and assist callers or those making varied inquiries by email or mail with any basic requests for information, directing more complex matters to colleagues, as necessary.
Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility.
Maintain files and records.
Skills:
Typically works under close supervision and at a basic level to:
Achieve thoroughness and accuracy when accomplishing tasks.
Receive, monitor, and manage assigned customers.
Understand and effectively operate client management systems.
Express ideas, request actions, and formulate plans and policies through clear and effective verbal communication.
Education
High School (HS) (Required)Work Experience
General Experience - 4 to 6 monthsCertifications
Travel
Less than 25%Workstyle
HybridThe total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions. This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave. Eligibility for benefits and specific offerings may vary based on position and employment status. To view more details of the benefits offered, visit Myrjbenefits.com.
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm
At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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