Travel Consultant (Japan Specialist)
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What you'll do
- Consult with customers to identify their individual holiday requirements.
- Create high-quality tailor-made itineraries based on customer requirements.
- Work to achieve individual and team sales targets.
- Co-ordinate all aspects of the customer booking to ensure successful delivery of trip.
What they're looking for
- Previous customer service and/or sales experience.
- Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
- Self-motivated with the determination to achieve individual and team sales targets.
- Highly organized and productive; you must be able to get a lot done under pressure to a high degree of accuracy.
- Excellent communication skills.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Travel Consultant (Japan Specialist)
The role:
As a Travel Consultant, you will use your extensive understanding of Japan to create unforgettable cultural adventures for our clients. Exceptional time management, confidence, communication, and organization are a must for efficiently prioritizing tasks and providing top-notch service for both new clients and ongoing bookings. High performance will be rewarded with sales and customer service-based commission, along with regular familiarization trips to our destination countries to enhance your knowledge.
Key responsibilities:
Consult with customers to identify their individual holiday requirements.
Create high-quality tailor-made itineraries based on customer requirements.
Work to achieve individual and team sales targets.
Co-ordinate all aspects of the customer booking to ensure successful delivery of trip.
What we are looking for from you:
Previous customer service and/or sales experience.
Experience of living and/or working in Japan, coupled with a passion for the country as a travel destination.
Self-motivated with the determination to achieve individual and team sales targets.
Highly organized and productive; you must be able to get a lot done under pressure to a high degree of accuracy.
Excellent communication skills.
You don’t need to meet every requirement. If you’re motivated, passionate, and think you’d be a great fit, we would love to hear from you. As an equal opportunities employer, we're committed to making our recruitment process inclusive, accessible, and welcoming for everyone. If you require any adjustments or accommodations to support you during the recruitment process, please let us know.
What you get in return:
Uncapped commission with expected On Target Earnings (OTE) of £5,000 per annum in year one, rising to £16,000 per annum from year three
25 days annual leave, rising by one day each year to a maximum of 28 days.
Day off on your birthday
Enhanced parental leave
Employer pension contribution
Employee Assistance Program
Volunteering leave
Designated learning and development time
Why work with us:
At Inside Travel Group, we value Knowledge, Friendliness, Passion, Determination, Quality, and Integrity. We believe in creating a workplace where everyone feels welcome, supported, and inspired to do their best work. We celebrate the different cultures, perspectives, lifestyles, and experiences that shape our team, and we welcome applications from people of all backgrounds and communities.
How to apply:
We will be reviewing and interviewing candidates on a rolling basis, so we encourage you to submit your application as soon as possible. Due to the high volume of applications, we may close the application process before the stated deadline if we receive enough qualified candidates. Please note that all applicants must have the legal right to work in the UK. While we do not provide visa sponsorship, applications from candidates on valid, time-limited visas are welcome.
Closing Date: Sunday 11th October 2026
Interviews: On a rolling basis
Expected Start Date: 16th November 2026
Company
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