UX Manager, Messages Monetization and Protection

At Google, we "Focus on the user and all else will follow." As a UX Design Manager, you will drive this vision by defining product strategy, mitigating complexity, and conceptualizing ecosystem-level UX. You are a systems-level thinker and a fierce advocate for both your users and your team.

You will be responsible for guiding the careers of your direct reports, helping them realize their full potential while fostering a culture of forward-thinking design. With a practiced eye for quality, you will transform complex workflows into elegantly simple experiences. You will collaborate closely with Engineering and Product Management leaders to align business goals with design innovation, leveraging your passion for brand, craft, and execution.

Messages is Google’s largest and fastest-growing texting app, approaching a user base of two billion. While we are building the future of modern messaging across the global ecosystem, we are in need for a design leader to run the Messages Monetization and Protection pillar (MMP).

As part of Rich Communication Services (RCS) for Business, you will lead the design team pioneering the next wave of global conversational commerce—enabling rich, interactive, and AI-driven shopping and customer experiences inside the native texting app for both Android and iOS users.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $274000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Drive the development of innovative design solutions to user, product, and business problems. 
  
• Coordinate and grow a design team of UX designers and conversational designers who work together to bring product and conversational design to end users and partners.
• Identify innovation paths for Messages protection across spam, scams, and other privacy-minded areas of interest.
• Advocate the blueprint for conversational AI commerce, designing fluid, adaptive interfaces for LLM-driven consumer interactions.
• Lead ecosystem-wide design standards, including the creation of first-party and third-party Agent Best Practices Playbooks and cross-platform iOS consistency playbooks.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in product design or UX.
  
• 3 years of experience leading design projects and managing people or teams.
  
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• Master's degree in Design, Human-Computer Interaction, Computer Science, a related field, or equivalent practical experience.
  
• Experience working in AI assisted workflows for designers with portfolio examples highlighting functional prototypes or shipped work.
• Experience collaborating with multidisciplinary teams of designers, researchers, engineers, content strategists and product managers.
• Experience designing for native mobile applications across a variety of device types.
• Experience designing features and shepherding that work through the full life-cycle of design from kickoff through implementation as a Senior level IC and as a front line manager.
• Experience in conversational design, content design, or the design of communications products.