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Jobs / Customer Service Manager in United Kingdom
3 days ago
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HA
Hays·3 days ago
3 days ago

VAT Director

Birmingham, United KingdomFull-timeHybridSenior · 10-15 years₹1.1Cr – ₹1.3Cr/yr · est.Customer Service Manager

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Must-have skills for this role

  • vat
  • indirect tax
  • advisory
  • compliance

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Leading complex VAT advisory projects across a range of sectors, including property, construction, governance, risk and compliance.
  • Acting as a trusted adviser to clients, providing clear, pragmatic and commercially focused VAT advice.
  • Managing a portfolio of clients and ensuring the timely delivery of all VAT-related assignments.
  • Working closely with colleagues across tax, audit, corporate finance and other service lines to deliver joined-up solutions.
  • Leading client meetings, contributing to technical discussions and communicating complex VAT matters in a straightforward manner.
  • Identifying VAT risks, opportunities and efficiencies through the analysis of financial and operational data.
  • Delegating and reviewing work across the team, ensuring excellent client service and technical accuracy.
  • Developing and mentoring team members, supporting their technical and professional growth.
  • Producing technical updates, articles and client communications on VAT developments.
  • Building and maintaining strong client relationships while identifying opportunities for additional work.
  • Supporting business development activities through networking, market engagement and proposal preparation.

What they're looking for

  • Significant VAT advisory experience gained within a professional services, consultancy or HMRC environment.
  • Experience operating at Associate Director, Director or Senior Manager level with responsibility for managing a client portfolio.
  • Strong technical VAT knowledge across a range of sectors.
  • A proven ability to lead projects, manage multiple priorities and deliver work to demanding deadlines.
  • Strong people management and leadership skills, with experience coaching and developing teams.
  • Excellent communication and stakeholder management skills, with the confidence to lead client discussions and present technical advice clearly.
  • Commercial awareness and a track record of contributing to business development and revenue growth.

Nice to have

  • A professional tax or accountancy qualification such as CTA, ACA, ACCA or equivalent would be advantageous.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Your new company


A leading, nationally recognised professional services firm is seeking an experienced VAT Director to join its growing Indirect Tax team. This is an excellent opportunity to join a collaborative and ambitious tax practice that advises a diverse portfolio of owner-managed businesses, corporate groups, property developers, not-for-profit organisations and international clients. The firm is committed to investing in its people, promoting flexible working and providing a clear pathway for progression. Drawing on responsibilities commonly seen in senior VAT leadership roles across the market, the position offers a blend of technical advisory work, team leadership and business development.


Your new role


As VAT Director, you will play a key leadership role within the VAT practice, taking responsibility for a varied portfolio of clients and delivering high-quality advisory and compliance services.

Your responsibilities will include:

  • Leading complex VAT advisory projects across a range of sectors, including property, construction, governance, risk and compliance.
  • Acting as a trusted adviser to clients, providing clear, pragmatic and commercially focused VAT advice.
  • Managing a portfolio of clients and ensuring the timely delivery of all VAT-related assignments.
  • Working closely with colleagues across tax, audit, corporate finance and other service lines to deliver joined-up solutions.
  • Leading client meetings, contributing to technical discussions and communicating complex VAT matters in a straightforward manner.
  • Identifying VAT risks, opportunities and efficiencies through the analysis of financial and operational data.
  • Delegating and reviewing work across the team, ensuring excellent client service and technical accuracy.
  • Developing and mentoring team members, supporting their technical and professional growth.
  • Producing technical updates, articles and client communications on VAT developments.
  • Building and maintaining strong client relationships while identifying opportunities for additional work.
  • Supporting business development activities through networking, market engagement and proposal preparation.


What you'll need to succeed


To be successful in this role, you will ideally have:

  • Significant VAT advisory experience gained within a professional services, consultancy or HMRC environment.
  • Experience operating at Associate Director, Director or Senior Manager level with responsibility for managing a client portfolio.
  • Strong technical VAT knowledge across a range of sectors.
  • A proven ability to lead projects, manage multiple priorities and deliver work to demanding deadlines.
  • Strong people management and leadership skills, with experience coaching and developing teams.
  • Excellent communication and stakeholder management skills, with the confidence to lead client discussions and present technical advice clearly.
  • Commercial awareness and a track record of contributing to business development and revenue growth.
  • A professional tax or accountancy qualification such as CTA, ACA, ACCA or equivalent would be advantageous.

What you'll get in return

  • An opportunity to join a growing and highly respected tax practice.
  • Exposure to a broad range of technically challenging VAT advisory work.
  • A supportive and collaborative culture with genuine autonomy.
  • Clear career progression opportunities.
  • Flexible and hybrid working arrangements.
  • Ongoing investment in professional development and leadership capability.
  • The chance to build your market profile and make a significant impact within a growing team.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

#4819711 - Julie Lawrance

Company

HA
Hays
Birmingham, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Hays's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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