NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in India
1 month ago
Apply with autofill
Apply with autofill
BlackRock·BFSI·1 month ago
1 month ago

Vice President, Application Engineer

Mumbai, IndiaSenior · 12-18 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at BlackRock

How you compare FREE

?
Your scoreYour score: not yet known
→
62
Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

About this role

  • Lead development, architecture, and design of distributed, event-driven systems (Java)

  • Evolve scalable microservices and API-first platforms aligned to enterprise strategy Architect high-throughput data systems integrating SQL/NoSQL, streaming, and caching technologies Drive performance, resiliency,

  • Observability, and production excellence Provide full-stack technical leadership across backend and frontend (Angular/React) Translate complex business requirements into scalable technical solutions and executable roadmaps

  • Manage stakeholders and lead global teams to deliver against strategic milestones

  • Lead adoption of AI-assisted SDLC practices (Copilot, Claude, Windsurf, etc.)

  • Design safe and scalable LLM integration patterns (prompt engineering, structured outputs, streaming, tool/function calling)

  • Architect multi-step or agent-based workflows (e.g., LangChain, Google ADK or equivalent)

  • Define shared prompts, agent contracts, and AI governance standards across teams Guide teams in translating ambiguous problems into structured, AI-augmentable execution plans

What you'll bring

  • B.S./M.S. in Computer Science, Engineering, or related field (or equivalent experience).

  • 8+ years of progressive software engineering experience with proven leadership of teams or major platforms

  • Strong expertise in Java, and distributed systems architecture Experience designing highly available, real-time enterprise systems Deep understanding of APIs, microservices, data modeling, and scalability patterns

  • Experience with SQL, NoSQL, and streaming technologies (e.g., distributed event streaming and messaging platforms, Redis)

  • Exposure to cloud-native and DevOps practices (Open Container Initiative (OCI) container image packaging and runtime, Enterprise-grade container orchestration platform supporting declarative infrastructure and horizontal scaling, CI/CD)

  • Strong stakeholder management and cross-functional influence skills

  • Demonstrated experience integrating AI into engineering workflows and production platforms

Nice to Have

  • Experience with distributed event streaming and messaging platforms, Redis, or other distributed systems technologies Cloud-native experience (Open Container Initiative (OCI) container image packaging and runtime, Enterprise-grade container orchestration platform supporting declarative infrastructure and horizontal scaling, Azure/AWS/GCP) Exposure to CI/CD and observability tooling Interest in financial systems, reporting platforms, or investment processes

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.


Guidance on AI use for candidates


At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.


About BlackRock


At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being.  Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.


This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.


To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.

BlackRock is proud to be an Equal Opportunity Employer.  We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

BFSI

Company

BlackRockBFSI
Mumbai, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from BlackRock's careers site·first seen 17 Aug 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Core Operations - Assistant Vice President at State StreetPune, India–match not yet calculated
  • Full Stack Java Microservices Developer - Assistant Vice President at CitiPune, India–match not yet calculated
  • GTS Alternatives Technology Lead - Vice President at State StreetBengaluru, India–match not yet calculated
  • Core Java Backend Lead Analyst - Vice President at CitiPune, India–match not yet calculated
  • Python Microservices and Distributed Systems Lead - Vice President at CitiPune, India–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Team Lead jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom