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Jobs / Customer Service Manager in Canada
5 days ago
Royal Bank of Canada·5 days ago
5 days ago

Vice President, Business Management, Productivity & Efficiency

Toronto, CanadaFull-timeSenior · 12-18 yearsCustomer Service Manager

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Top 10%Top 10%: 33 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in Canada.

Must-have skills for this role

  • excel
  • powerpoint
  • financial management
  • program management

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What you'll do

  • Leading strategic workforce and financial initiatives to drive operational excellence
  • Taking charge of executive reporting and employee engagement
  • Collaborating with senior leaders

What they're looking for

  • Advanced Excel and PowerPoint skills
  • Experience in large transformational programmes

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Become part of our team as Vice President, Business Management, Productivity & Efficiency, leading strategic workforce and financial initiatives to drive operational excellence. Take charge of executive reporting and employee engagement, collaborating with senior leaders. Ideal for a seasoned professional with advanced Excel and PowerPoint skills, and experience in large transformational programmes.

Skills

  • excel
  • powerpoint
  • data analytics
  • financial management
  • program management
  • executive reporting
  • dashboard creation
  • quantitative analysis
  • financial modeling
  • business strategy
  • stakeholder management
  • executive communication
  • critical thinking
  • problem solving
  • relationship building
  • change management
  • capital markets knowledge
  • business planning
  • zero based budgeting
  • agile methodology
  • continuous improvement
  • productivity improvement
  • efficiency improvement
  • business review facilitation
  • risk identification
  • trade-off decision making
  • financial acumen

Company

Royal Bank of Canada
Toronto, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Royal Bank of Canada·first seen 17 Sept 2026·last verified 17 Sept 2026·How we source jobs

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