Vice President- Client KYC

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

We are currently looking for a Head of Client KYC Projects – GCC to lead KYC related projects across Apex Group under the centralised client KYC model. This is a Vice President role reporting to the Head of Client KYC Operations – GCC. The role spans various strategic initiatives including, but not limited to, alignment and centralisation, target operating model (“TOM”), re-platforming to optimal technology, regulatory focused initiatives.

Job Specification:

• Lead the Client KYC projects team, primarily located in India with secondary support in Mauritius, ensuring consistent delivery, strong controls and alignment with the Group operating model.
• Create and lead a dedicated KYC projects capability focused on regulatory initiatives, remediation activity and alignment to the centralised operating model.
• Set the strategic direction for KYC Operations, translating Group priorities into clear plans, measurable objectives and sustainable delivery standards.
• Take responsibility for operational reporting from Group level through to individual Apex entity level.
• Ensure data is readily available, accurate and presented in a standardised format through the effective use of Power BI, Snowflake and other approved reporting tools.
• Attend and present KYC project updates and progress to Apex stakeholders, governance forums and other applicable stakeholders.
• Drive use of automation and AI within KYC processes to improve productivity, data quality and risk detection.
• Adhere to all relevant client KYC standards applicable to Apex Group and local jurisdictions, ensuring requirements evolve in line with regulatory updates and compliance guidance.
• Maintain audit-ready documentation, including key operating procedures, inter-group service agreements, process flows, governance artefacts and control evidence.
• Work in partnership with Compliance, Client Onboarding and business stakeholders to maintain a clear division between first and second lines of defence.
• Act as senior escalation point for complex KYC cases, operational issues, regulatory queries and stakeholder concerns.
• Rollout periodic updates, training and communication to ensure the Client KYC projects team remains informed of policy, regulatory and procedural changes.
• Build, coach and develop a high-performing team.

Skills Required:

• at least 10 years of relevant professional experience, preferably gained in the financial services fund industry with a focus on client KYC
• Bachelor / master's degree in accounting, finance, economics and relevant KYC / AML qualifications
• Management experience, overseeing a large multi-jurisdictional team
• Excellent organisational, communication and interpersonal skills and a truly client servicing mindset
• Experience with client KYC technology solutions and platforms
• Good sense of teamwork as well as the ability to work autonomously in a fast-paced work environment
• Process design, improvement and change management experience
• Committed to self-improvement

What you will get in return:

• Be part of a dynamic and fast-paced team that makes a genuine impact on the success of the entire organisation
• Opportunity to work with a diverse, agile and global delivery team
• Exposure to all aspects of the business, cross-jurisdiction
• A genuinely unique opportunity to be part of an expanding large global business
• Competitive remuneration in line with skills and experience
• Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit our CSR policy.

If you are looking to take that next step in your career and are ready to work for a high performing organisation, alongside talented people who take pride in delivering great results, please submit your application (with your CV, cover letter, availability and salary’s expectations) to our dedicated email address: xxxxxxxxxx

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.