NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Service Manager in India
1 month ago
Apply with autofill
Apply with autofill
EXL·1 month ago
1 month ago

Vice President – F&A Solution Lead

Bengaluru, IndiaHybridSenior · 12-18 yearsCustomer Service Manager

Sign up free to see how well your resume matches this role.

Boost your chances at EXL

How you compare FREE

?
Your scoreYour score: not yet known
→
62
Top 10%Top 10%: 62 out of 100

Top 10% of NextRaise users matched against Customer Service Manager roles in India.

Must-have skills for this role

  • procure-to-pay
  • order-to-cash
  • record-to-report
  • fp&a

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Solutioning & Deal Support

  • Own the design of end-to-end F&A solutions across the full process scope.
  • Lead, mentor, and develop a team of solution architects and domain specialists.
  • Lead solution architecture for large and complex pursuits, including deal shaping, response strategy, and defense in orals.
  • Translate client requirements into target operating models covering process design, delivery footprint, technology, automation, pricing, and transition approach.
  • Build reusable assets, accelerators, and knowledge frameworks to scale the solutioning function.
  • Build robust business cases and value propositions, quantifying baseline, savings, ROI, and transformation benefits.
  • Partner with pricing and commercial teams to structure competitive, profitable, and risk-balanced deals.

F&A Domain Leadership

  • Bring deep expertise across the complete F&A scope, including Procure-to-Pay, Order-to-Cash, Record-to-Report, FP&A, Treasury, Tax, and Statutory/Regulatory reporting.
  • Define best-in-class process frameworks, benchmarks, and maturity models for F&A operations.
  • Drive digital and intelligent automation strategies (RPA, AI/ML, analytics, workflow, ERP enablement) into solution designs.

Client Engagement & Advisory

  • Act as a trusted advisor to senior client stakeholders (CFO and their finance leadership team).
  • Lead client workshops, due diligence, and discovery to uncover pain points and shape the solution roadmap.
  • Present solutions and transformation narratives to C-suite audiences.

Company

EXL
Bengaluru, India

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from EXL's careers site·first seen 31 Aug 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • Senior Vice President, Strategy at WPP MediaDelhi NCR, India–match not yet calculated
  • Senior Director - SaaS Analytics & AI at GE HealthCareBengaluru, India–match not yet calculated
  • Director of Platform Reliability at London Stock Exchange Group (LSEG)Hyderabad, India–match not yet calculated
  • Senior Director, Consulting - Workplace Strategy at JLLBengaluru, India–match not yet calculated
  • Security Valuations, Assistant Vice President at State StreetCoimbatore, India–match not yet calculated

Browse more jobs

  • Customer Service Manager jobs in India
  • Customer Service Representative jobs in India
  • Customer Service Team Lead jobs in India
  • Customer Experience Specialist jobs in India
  • Customer Service Manager jobs in United States
  • Customer Service Manager jobs in United Kingdom