Vice President, Securities & Derivatives Senior Manager – Custody Operations
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What you'll do
- Lead daily operations for securities and derivatives post-settlement activities, ensuring consistent delivery standards and service quality across the team.
- Develop and implement business initiatives, client solutions, and operational projects aligned to securities and derivatives settlement objectives.
- Manage escalated inquiries and complex client requests, conducting thorough discovery and due diligence to identify root causes and recommend clear resolution actions.
- Design and deliver process improvements across settlement workflows, client service models, and technology enhancements to increase efficiency and reduce operational risk.
- Establish and maintain processing standards, policies, and procedures that support cost-effective and compliant operations.
- Coordinate with internal teams and external clients to evaluate service quality, identify gaps, and implement targeted improvements.
- Assess risk in operational decision-making, ensuring activities comply with applicable regulations, firm policies, and control standards, and escalate issues with transparency where required.
- Mentor and guide junior team members, building capability and accountability within the sub-team.
What they're looking for
- 6 to 10 years of experience in securities and derivatives operations, custody, or a related financial services function.
- Must successfully complete the Proficiency Test for Trust Operations Personnel as a condition of this role.
- Demonstrated experience managing and developing teams in an operational environment.
- Ability to communicate clearly and concisely in both written and verbal formats, including when presenting to senior stakeholders or clients.
- Track record of identifying settlement process inefficiencies and delivering measurable improvements.
- Bachelor's degree or equivalent professional experience.
Nice to have
- Master's degree in a relevant field such as Finance, Business, or Economics.
- Experience working across custody functions including cash management, FX, account opening, or client services within a local or global custody model.
- Familiarity with technology-driven operations improvements and tools used in post-trade settlement environments.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Citi is looking for an experienced Vice President, Securities & Derivatives Senior Manager to lead a specialist team within its Custody Operations division, driving the seamless settlement and post-settlement processing of securities and derivatives transactions. In this senior leadership role, you will own daily operational performance, shape process improvements, and serve as a key point of escalation and expertise across a high-volume, fast-paced environment. This is an opportunity to make a tangible impact on the quality and efficiency of Citi's custody operations at a global scale.
Responsibilities
- Lead daily operations for securities and derivatives post-settlement activities, ensuring consistent delivery standards and service quality across the team.
- Develop and implement business initiatives, client solutions, and operational projects aligned to securities and derivatives settlement objectives.
- Manage escalated inquiries and complex client requests, conducting thorough discovery and due diligence to identify root causes and recommend clear resolution actions.
- Design and deliver process improvements across settlement workflows, client service models, and technology enhancements to increase efficiency and reduce operational risk.
- Establish and maintain processing standards, policies, and procedures that support cost-effective and compliant operations.
- Coordinate with internal teams and external clients to evaluate service quality, identify gaps, and implement targeted improvements.
- Assess risk in operational decision-making, ensuring activities comply with applicable regulations, firm policies, and control standards, and escalate issues with transparency where required.
- Mentor and guide junior team members, building capability and accountability within the sub-team.
Required Qualifications & Skills
- 6 to 10 years of experience in securities and derivatives operations, custody, or a related financial services function.
- Must successfully complete the Proficiency Test for Trust Operations Personnel as a condition of this role.
- Demonstrated experience managing and developing teams in an operational environment.
- Ability to communicate clearly and concisely in both written and verbal formats, including when presenting to senior stakeholders or clients.
- Track record of identifying settlement process inefficiencies and delivering measurable improvements.
- Bachelor's degree or equivalent professional experience.
Beneficial Skills & Qualifications
- Master's degree in a relevant field such as Finance, Business, or Economics.
- Experience working across custody functions including cash management, FX, account opening, or client services within a local or global custody model.
- Familiarity with technology-driven operations improvements and tools used in post-trade settlement environments.
What We Offer
- Joining Citi's Custody Operations team means stepping into a senior leadership role with real operational ownership and strategic influence. You will work alongside experienced professionals in a performance-driven environment, contributing to a function that sits at the core of Citi's global financial infrastructure.
- A senior leadership position with direct accountability for a specialist custody operations sub-team, giving you genuine influence over outcomes and people.
- Exposure to a broad range of custody functions — including cash management, FX, account opening, and client services — supporting your long-term career development across the operations landscape.
- Access to Citi's global scale, connecting you with colleagues, clients, and processes across international markets.
- Structured opportunities for professional growth within a firm that invests in developing its senior operations talent.
- A competitive total compensation package reflective of seniority and the scope of this leadership role.
- An onsite working environment that fosters close team collaboration and direct engagement with stakeholders and clients.
Apply now to take ownership of a high-impact leadership role at the heart of Citi's Custody Operations and help shape the future of securities and derivatives settlement.
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Securities and Derivatives Processing------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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