Virtual Assistant

We are looking for an Administrative Assistant to join our team and work closely with our US-based clients. This is an on-site US shift role involving administrative support, client coordination, email and calendar management, invoicing, AR calls, research, data management and other day-to-day operational activities. The ideal candidate should have excellent English communication skills, be comfortable communicating with US clients and be able to manage multiple tasks independently. Key Responsibilities: Manage emails and day-to-day client communication Manage calendars, schedules and appointments Assist with invoicing and Accounts Receivable (AR) follow-ups/calls Communicate with US clients over calls and email Coordinate with clients and internal teams to ensure timely completion of tasks Conduct online research and data gathering Maintain and update databases, records and spreadsheets Handle documentation and other administrative tasks Follow up on pending tasks and ensure deadlines are met Provide general virtual/administrative assistance to US-based clients Requirements What We're Looking For: 1-3 years of experience in administration, virtual assistance, operations, customer support or a similar role Excellent spoken and written English communication Comfortable communicating with US-based clients Comfortable working in a US/night shift Good knowledge of MS Office / Google Workspace Strong organisational and time-management skills Good attention to detail Ability to multitask and manage priorities Comfortable working with spreadsheets, data and online research Immediate joiners preferred