Volunteer Administrator & Training Support Assistant
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What you'll do
- Answer incoming phone calls and respond to general enquiries
- Process and review referrals from veterans to check if they are eligible for funding
- Provide initial advice and guidance to veterans (training will be provided)
- Maintain and update our internal database accurately
- Support the collection of case studies from veterans to showcase impact
- Assist with sourcing and procuring training providers and opportunities
- Provide general administrative support to the Training Advisor
What they're looking for
- Good organisational and administrative skills
- Confident communication skills, both on the phone and in writing
- Ability to handle sensitive information with confidentiality
- Basic IT skills (e.g. databases, email, Microsoft Office)
- A proactive and supportive attitude
Nice to have
- An interest in supporting the Armed Forces community is desirable
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Volunteer Administrator & Training Support Assistant
Organisation: Veterans Into Logistics
Location: Bury (office-based)
Hours: Part-time, flexible (to be agreed)
About Us
Veterans Into Logistics is a dedicated charity supporting military veterans into sustainable careers within the logistics sector. We provide training, guidance, and ongoing support to help veterans successfully transition into civilian employment.
Role Overview
We are looking for a committed and organised Volunteer Administrator to support our daily operations and assist our Training Advisor. This is a varied and rewarding role where you will play a key part in helping veterans access opportunities and progress into meaningful careers.
Key Responsibilities
- Answer incoming phone calls and respond to general enquiries
- Process and review referrals from veterans to check if they are eligible for funding
- Provide initial advice and guidance to veterans (training will be provided)
- Maintain and update our internal database accurately
- Support the collection of case studies from veterans to showcase impact
- Assist with sourcing and procuring training providers and opportunities
- Provide general administrative support to the Training Advisor
What We’re Looking For
- Good organisational and administrative skills
- Confident communication skills, both on the phone and in writing
- Ability to handle sensitive information with confidentiality
- Basic IT skills (e.g. databases, email, Microsoft Office)
- A proactive and supportive attitude
- An interest in supporting the Armed Forces community is desirable
What You’ll Gain
- Valuable experience working within a respected charity
- Opportunity to support veterans making a real difference in their lives
- Flexible volunteering to fit around your schedule
- Insight into training, employability, and the logistics sector
Additional Information
- This is a voluntary (unpaid) role
- Flexible working hours can be arranged
- Based at our Bury office
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Company
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