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Jobs / Customer Service Representative in United Kingdom
15 days ago
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CG
Compass Group·15 days ago
15 days ago

Ward Hostess/Host

Northwick Park Hospital, United KingdomPart-timeMid · 2-5 years₹1,554/yr · est.Customer Service Representative

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Must-have skills for this role

  • food hygiene
  • patient care
  • customer service
  • food preparation

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What you'll do

  • Provide menus, take orders from patients and support with all dietary and allergen queries.
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
  • Liaise with ward staff to ensure patients' needs are met in a timely manner.
  • Offer a great customer service by always putting the patient first.

What they're looking for

  • Awareness of food & hygiene standards
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
  • This position is subject to a Disclosure & Barring Service check; costs met by the employer.

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We're currently recruiting a dedicated Ward Hostess/Host (Zero Hours) to help ensure the smooth running of the operations in Healthcare on a permanent casual basis, contracted to 0 hours per week.

As a Ward Hostess/Host (Zero Hours), you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here's an idea of what your shift patterns will be: Variable shifts

Could you bring your spark to Healthcare? Here's what you need to know before applying:

Key responsibilities:

  • Provide menus, take orders from patients and support with all dietary and allergen queries.
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
  • Liaise with ward staff to ensure patients' needs are met in a timely manner.
  • Offer a great customer service by always putting the patient first.

Our ideal Ward Hostess/Host will:

  • Awareness of food & hygiene standards
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
  • It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
  • This position is subject to a Disclosure & Barring Service check; costs met by the employer.

Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.

Job Reference: com/0209/93129001/52818360/STC #Medirest

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Company

CG
Compass Group
Northwick Park Hospital, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Compass Group's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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