Wipro·IT Services·2 months ago
2 months ago
Windows 11 Desktop Support L2
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Job Description
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Job Title:
Windows 11 Desktop Support - L2
City:
Hyderabad
State/Province:
Telangana
Posting Start Date:
7/10/25
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description:
Job Description
Windows 11 Engineer Job Description:
- Windows Upgrades Management: Experience in handling both major and minor Windows upgrades.
- Coordination: Ability to coordinate and manage the entire update process efficiently.
- Troubleshooting: Troubleshoot and resolve issues that arise during the update process.
- Issue Identification and Resolution: Identify problems promptly and provide effective solutions.
- Windows Platform Expertise: Strong command of the Windows platform. assist users with technical issues related to Windows 11.
- System Administrator or IT Administrator is responsible for managing and maintaining the Windows 11 operating system in an organization. Their main role is to ensure that the Windows 11 environment is properly configured, secured, and meets the needs of its users.
- assist users with technical issues related to Windows 11. This may involve troubleshooting hardware and software problems, answering user queries, and providing instructions for using Windows 11 features and applications.
- responsible for setting up new Windows 11 systems, ensuring that the appropriate hardware and software requirements are met, and configuring the operating system according to the organization's standards and policies.
- monitor system performance and troubleshoot any issues that may arise. ensure that the operating system and related applications are running smoothly, and take proactive measures to optimize system performance and resource utilization
- responsible for implementing and maintaining security measures to protect the Windows 11 environment from external threats, such as malware, viruses, and unauthorized access. This may involve installing security patches and updates, configuring firewalls, and monitoring network traffic.
- Windows 11 Admins maintain detailed documentation of the system configuration, procedures, and troubleshooting steps. This documentation helps in standardizing processes and providing reference material for future troubleshooting and system upgrades
- SCCM and Intune Knowledge: Basic to advanced knowledge of SCCM (System Center Configuration Manager) and Intune.
- Hardware and Driver Technology: Good understanding of hardware and driver technology.
- Scripting knowledge: PowerShell and batch scripting would be added benefit.
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Mandatory Skills: Desktop Support
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Experience: 3-5 Years .
Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
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IT Services
Company
WiproIT Services
Hyderabad, India
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