Workday Engagement Manager
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About this role
Join Kainos and Shape the Future
At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.
We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.
Ready to make your mark? Join us and be part of something bigger.
MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:
As a Workday Engagement Manager in Kainos, you’ll fully manage the successful implementation of Workday solutions for customers by working closely with customer business teams and internal delivery teams to drive the scope, definition and delivery of solutions that are fit for purpose and commercially viable. You’ll take accountability for the complete delivery lifecycle alongside the sales and capability Solution Architects.
You’ll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include project planning, resourcing, milestone tracking, commercial management and customer satisfaction.
This is a senior position accountable for the entire delivery lifecycle
Your key responsibilities include:
Commercially managing the implementation of global Workday programmes from pre-sales through implementation to hand over to AMS (Application Management Services).
Acting as the key client interface between functional and technical teams and the client.
Pragmatically offering domain experience (HCM, Fins, Payroll or where relevant to a Workday Capability) to provide functional insight and thought-leadership.
Managing all aspects of project delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction.
Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.
Agreeing objectives, outputs, milestones, timescale with client, together with associated contract and commercial terms.
Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
Creating well structured & accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement.
Identifying and actioning appropriately opportunities to win business, including negotiating and closing at a senior client level.
What we are looking for:
Experience in implementing Workday with direct experience in the successful delivery of solutions within a consulting environment.
Workday PM Certification
Working with Workday delivery methodologies
Full lifecycle project management experience, from initial opportunity through to requirement development / definition, functional solution design, implementation, data-migration, system testing, user acceptance testing, go-live and service management
Fluent in Dutch and English
Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations. You will be able to intervene effectively and resolve customer escalations appropriately
Commercial experience of managing and supporting geographically distributed and blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic
Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
Ability to work to tight deadlines and make sensible decisions under pressure taking a balanced view of customer demands and Kainos commercials
Ability to widen and maintain a network of external contacts
Understanding of risk management and able to manage risk
Able, if required, to travel to customer sites in the same region (minimal out of region travel may also be required)
Support the operations function ensure that our consultant pool is used in the most commercially advantageous way, balancing development needs and personal preferences
Nice to have:
Develop and deliver products/offerings and services that differentiate Kainos in the marketplace
Identify talent for rapid development within the capability
Experience of managing, mentoring and developing teams
PRINCE 2 (or similar) certification
Strong functional domain expertise including areas such as HR and Finance (including Payroll)
Embracing our differences
At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.
Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.
We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.
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