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Jobs / Customer Service Manager in India
17 months ago
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EX
EXL·17 months ago
17 months ago

3845875-Assistant Vice President

Delhi NCR, IndiaHybridSenior · 12-18 years

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About this role

Responsible for Client management and day to day business delivery Handle responsibilities within quarterly forecast and annual plan exercise and month and SG&A quarter close functions relative to the cost centers.  Ensure timely and accurate delivery of daily, monthly and periodic deliverables as per business requirements Providing internal and external audit support Should establish robust governance structure to ensure highest quality levels of performance is achieved  Should be able to understand & anticipate clients’ business needs, concerns & issues, and be able to proactively resolve the same Liaise with On-shore stake holders and complete all the activities for self and the team Provide analytical support for any special projects Create systems and checks for internal compliance policies and guidelines and ensure maintenance of clear and precise records per the requirements Requires the knowledge and ability to create annual operating plan, monthly financial forecasting and performance analysis for all Business Units across all operating centers and cost analysis for support functions
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