Account Director
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What you'll do
- Lead client relationships, serving as a day-to-day point person and trusted advisor to advance brand ambitions and drive organic revenue growth.
- Effectively consult on creative ideas and strategies, ensuring execution responds to client briefs, aligns with budgets, and meets tight deadlines.
- Partner with internal Strategy, Creative, and Production teams to champion agile, market-responsive production methods.
- Oversee key, ongoing production workstreams, manage scopes of work, and identify opportunities to scale successful outcomes.
- Coach and mentor agency staff through consistent feedback, training, and growth opportunities.
- Drive a collaborative environment through confident decision-making, swift problem-solving, and thoughtful communication.
What they're looking for
- 8+ years of agency experience.
- Strong presence and exceptional interpersonal skills, with a proven ability to build deep, trust-based relationships.
- Hands-on leadership experience in complex content production and guiding account teams.
- Exceptional communication skills, including strong writing, presenting, and strategic storytelling capabilities.
- Diplomatic, empathetic leadership style with a problem-solving, organized mindset.
- Ability to balance the best interests of Monks and our clients and their businesses.
- Ability to travel to client and production locations as needed.
Nice to have
- Experience in B2B and/or the banking and financial services sector.
- Prior experience in managing retainer-based agency accounts and cross-functional teams.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
As an Account Director, you’ll serve as a key business leader and trusted advisor overseeing high-volume production workstreams, connecting ambitious creative executions to client business goals. We are looking for an empathetic, diplomatic, and compelling communicator who seamlessly balances client ambitions with agency interests while driving collaboration across multidisciplinary teams.
Responsibilities:
- Lead client relationships, serving as a day-to-day point person and trusted advisor to advance brand ambitions and drive organic revenue growth.
- Effectively consult on creative ideas and strategies, ensuring execution responds to client briefs, aligns with budgets, and meets tight deadlines.
- Partner with internal Strategy, Creative, and Production teams to champion agile, market-responsive production methods.
- Oversee key, ongoing production workstreams, manage scopes of work, and identify opportunities to scale successful outcomes.
- Coach and mentor agency staff through consistent feedback, training, and growth opportunities.
- Drive a collaborative environment through confident decision-making, swift problem-solving, and thoughtful communication.
About You
The essentials:
- 8+ years of agency experience.
- Strong presence and exceptional interpersonal skills, with a proven ability to build deep, trust-based relationships.
- Hands-on leadership experience in complex content production and guiding account teams.
- Exceptional communication skills, including strong writing, presenting, and strategic storytelling capabilities.
- Diplomatic, empathetic leadership style with a problem-solving, organized mindset.
- Ability to balance the best interests of Monks and our clients and their businesses.
- Ability to travel to client and production locations as needed.
Not a Must but a Plus:
- Experience in B2B and/or the banking and financial services sector.
- Prior experience in managing retainer-based agency accounts and cross-functional teams.
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission.
What We Offer
Benefits
- Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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