Account Director
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About this role
Who We Are
VML is a global creative company that combines brand experience, customer experience, and commerce to create connected brands that drive growth. Guided by a Human First philosophy, VML is known for its innovative work for brands and consistently ranks among the world’s leading creative companies, including the WARC Creative 100. VML’s global network spans 55+ markets with principal offices in Buenos Aires, Kansas City, London, New York, São Paulo, Shanghai and Singapore.
VML is part of WPP, the trusted growth partner for the world's leading brands. Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
For more information, please visit www.vml.com and follow along on LinkedIn #WeAreVML.
We are looking for an experienced Account Director to join our EMEA team and lead integrated marketing campaigns for one of the world's largest FMCG brands.
This is a fast-paced regional role working across multiple markets (from the UK to South Africa and from Norway to the UAE), bringing together Strategy, Creative, Media, Social, Production and local agency teams to deliver outstanding work.
The role involves managing multiple complex projects simultaneously, partnering closely with clients and internal specialists across the EMEA region, and ensuring campaigns are delivered seamlessly across multiple markets and channels.
We embrace new ways of working and actively use AI to improve efficiency, simplify processes and deliver smarter solutions for our clients.
You will be joining a highly collaborative and supportive team where people trust one another, share ideas openly and work together to solve challenges. We're looking for someone who enjoys that kind of environment and naturally brings people together.
What you'll do
- Lead multiple integrated campaigns across EMEA from briefing through to final delivery.
- Build trusted day-to-day relationships with clients across different business units, functions and categories.
- Partner closely with Strategy and Media teams to develop integrated communications strategies and campaign toolkits that work across multiple markets.
- Work hand in hand with Creative, Social, Production and local market teams to ensure excellent execution across every touchpoint.
- Lead complex TV, digital and social production projects, ensuring high-quality execution and efficient delivery across multiple markets, channels and stakeholders.
- Oversee campaign timelines, priorities and dependencies across several projects running simultaneously.
- Identify risks early, anticipate client needs and proactively solve problems before they escalate.
- Continuously improve ways of working, making collaboration smoother, smarter and more efficient.
- Coach and lead a team of account managers
Qualities for Success
- Thrives in complexity: you're comfortable juggling five or six projects simultaneously while remaining calm, organised and focused.
- Highly organised: you naturally create clarity, structure and momentum, even when working across multiple teams, markets and deadlines.
- Brings people together: you enjoy working with people from different cultures, disciplines, levels and backgrounds. Whether it's creatives, strategists, producers, media specialists or clients, you're able to build trust, align different perspectives and keep everyone moving towards the same goal.
- Solutions-oriented: you don't spend time looking for who's responsible for a problem. You focus on finding solutions, bringing people together and keeping projects moving forward.
- Takes ownership: you anticipate needs, identify potential issues early and proactively drive projects without needing close supervision.
- Experienced in complex production: you're comfortable leading large-scale TV, digital and social production projects, coordinating multiple stakeholders and balancing quality, timing and practical delivery considerations.
- Collaborative: you enjoy working in an environment where success is shared, people help one another and great ideas can come from anywhere.
- Delivery focused: you're comfortable balancing creative ambition with practical delivery, making smart decisions around production, timelines and available resources while maintaining the highest quality standards.
Experience
- 7–10+ years' experience in account management within a creative or integrated agency.
- Experience delivering integrated campaigns for international or regional brands.
- Strong experience managing large-scale TV, digital and social production projects across multiple markets.
- Experience managing multiple client stakeholders across different business functions and categories.
- Experience working in a multicultural, international environment.
- Excellent written and spoken English (C1 level or above).
- Experience working with social-first content and integrated campaign production would be highly advantageous.
- FMCG experience would be an advantage.
#LI-EMEA
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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