Cummins·22 hours ago
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Account Management Specialist Senior
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What you'll do
- Account Growth Leadership — Expanding product and service penetration within assigned accounts, directly increasing revenue and strengthening long‑term customer value.
- New Business Development — Identifying, qualifying, and engaging new business opportunities that accelerate pipeline growth and support the organization’s broader sales strategy.
- Customer Relationship Stewardship — Building and sustaining trusted, positive relationships that enhance loyalty, reduce churn, and position the company as a preferred partner.
- Contract & Negotiation Excellence — Leading negotiations that secure favorable terms, protect margins, and ensure clarity and alignment between customer expectations and organizational capabilities.
- Operational Issue Resolution — Proactively managing production, distribution, inventory, and delivery challenges to maintain service reliability and uphold customer commitments.
- Voice‑of‑Customer Advocacy — Championing customer needs internally, influencing decisions, and driving improvements that elevate satisfaction and strengthen competitive positioning.
- Forecasting & Performance Accuracy — Maintaining precise sales forecasts and tracking progress to ensure business visibility, resource alignment, and strategic decision‑making.
- Cross‑Business Collaboration — Coordinating across business units to unlock new opportunities, streamline communication, and deliver unified, high‑impact account strategies.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
We are looking for a talented Account Management Specialist Senior to join our team specializing in sales for our On-Highway segment in Alberta.
In this role, you will make an impact in the following ways:
- Account Growth Leadership — Expanding product and service penetration within assigned accounts, directly increasing revenue and strengthening long‑term customer value.
- New Business Development — Identifying, qualifying, and engaging new business opportunities that accelerate pipeline growth and support the organization’s broader sales strategy.
- Customer Relationship Stewardship — Building and sustaining trusted, positive relationships that enhance loyalty, reduce churn, and position the company as a preferred partner.
- Contract & Negotiation Excellence — Leading negotiations that secure favorable terms, protect margins, and ensure clarity and alignment between customer expectations and organizational capabilities.
- Operational Issue Resolution — Proactively managing production, distribution, inventory, and delivery challenges to maintain service reliability and uphold customer commitments.
- Voice‑of‑Customer Advocacy — Championing customer needs internally, influencing decisions, and driving improvements that elevate satisfaction and strengthen competitive positioning.
- Forecasting & Performance Accuracy — Maintaining precise sales forecasts and tracking progress to ensure business visibility, resource alignment, and strategic decision‑making.
- Cross‑Business Collaboration — Coordinating across business units to unlock new opportunities, streamline communication, and deliver unified, high‑impact account strategies.
Company
Cummins
Grande Prairie, Canada
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