NextRaiseNextRaiseFind jobs
Sign inSign up free
Jobs / Customer Support Specialist in Canada
11 months ago
Apply with autofill
Apply with autofill
Ferpalinfrastructure·11 months ago
11 months ago

Accounts Payable and Operations Support Specialist

North York, CanadaFull-timeOn-siteSenior · 30+ yearsCustomer Support Specialist

Sign up free to see how well your resume matches this role.

Boost your chances at ferpalinfrastructure

How you compare FREE

?
Your scoreYour score: not yet known
→
46
Top 10%Top 10%: 46 out of 100

Top 10% of NextRaise users matched against Customer Support Specialist roles in Canada.

PDF or DOCX · no account needed

Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

FER-PAL is a North American leader in watermain rehabilitation, with more than 30 years of expertise in delivering innovative, sustainable solutions. As we continue to grow, we’re looking for a Accounts Payable and Operations Support Specialist to join our North York team. In this pivotal role, you’ll lead high-volume, end-to-end AP activities while also providing essential operational support that helps keep our department running efficiently.

Reporting directly to the AP Manager, you’ll collaborate closely with the accounting team and play a central role in ensuring smooth financial and operational workflows. Approximately 90% of the role focuses on AP responsibilities, with 10% dedicated to operational and administrative support for the department.


Responsibilities

  • Review and validate all invoices, expenses, and supporting documentation for accuracy, proper coding, and policy compliance.

  • Process payments, including Mastercard and American Express statements, ensuring timely and accurate submissions.

  • Perform reconciliations of supplier accounts, statements, and project-related expenses, resolving discrepancies proactively.

  • Support cheque runs and payment cycles.

  • Respond to vendor inquiries with professionalism and clarity.

  • Maintain and organize vendor files and AP records.

  • Identify opportunities to streamline AP processes and support continuous improvement within the department.

  • Assist the AP Manager with administrative duties and special projects as needed.

Capabilities and Experience Required

  • Post-secondary education in Accounting or Finance preferred, or equivalent relevant experience.

  • Minimum 5 years of progressive, hands-on Accounts Payable experience, ideally in a high-volume or multi-entity environment.

  • Strong command of AP processes, internal controls, and best practices, with the ability to identify and support process improvements.

  • Exceptional accuracy, organization, and attention to detail, with a commitment to high-quality work.

  • Excellent written and verbal communication skills.

  • Demonstrated ability to build effective working relationships with team members, leaders, and external vendors.

  • Proven ability to work independently, manage priorities, and provide operational support in a fast-paced environment.

  • A proactive mindset and the ability to act as a trusted partner to the AP Manager and the broader accounting team.

About Fer-Pal Infrastructure

Fer-Pal Infrastructure is an entrepreneurial leader in water-main rehabilitation services in North America with a 30-year award-winning history of ensuring clean and safe water for municipalities in Canada and USA.

Fer-Pal Company Mission

FER-PAL would like to create a long term, sustainable, continuously growing, well managed business.

FER-PAL will remain the predominant player in pipe rehabilitation – now and in the future.

FER-PAL must create and sustain a culture that prizes safety, family, quality products, workmanship, innovation, high profitability, professionalism, great customer service.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Fer-Pal will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or a medical need, please advise us in your application.

Company

Ferpalinfrastructure
North York, Canada

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Ferpalinfrastructure's careers site·first seen 22 Jun 2026·last verified 8 Sept 2026·How we source jobs

Similar jobs

  • HVAC Customer Support Coordinator at Johnson ControlsRichmond Hill, Canada–match not yet calculated
  • Conseiller(ère) technique en estimation automobile at promutuelLévis (rue Bernières), Canada–match not yet calculated
  • Customer Support Specialist - CAD at meshyCanada Remote–match not yet calculated
  • Service Support Specialist at ABBWhitby, Canada–match not yet calculated
  • Bilingual Customer Support Coordinator at Maple (getmaple)Toronto, Canada–match not yet calculated

Browse more jobs

  • Customer Support Specialist jobs in Canada
  • Technical Support Representative jobs in Canada
  • Help Desk Technician jobs in Canada
  • Customer Support Specialist jobs in United States
  • Customer Support Specialist jobs in Germany
  • Customer Support Specialist jobs in India