Agency Financial Operations Director
Sign up free to see how well your resume matches this role.
What you'll do
- Develop and lead/co-lead highly complex projects, creating mid-term plans that impact results and foster innovation
- Leverage relationships to meet the needs of various business units, serving as an advisor and acting independently on self-initiated projects
- Review work for effectiveness, evaluate contributions based on business impact, and review colleagues' work
- Execute commercial operational services for identified markets, working with region leads to define and update the scope and service areas
- Establish and improve service delivery models, manage business demand, and prioritize resources and budget allocation
- Enable compliant processes for commercial operations, serving as the single point of contact for Commercial Leaders and Cross Functional Groups
- Develop strategies for a portfolio of products and projects, fostering a culture of innovation and better outcomes for patients
- Oversee end-to-end processes, services, governance, and strategies for global Customer Engagement Programs, ensuring compliance and proper reporting
What they're looking for
- Bachelor’s Degree with 8+ years of relevant experience
- High business acumen and strategic thinking capabilities
- Proficiency in managing complex projects and processes
- Strong financial and analytical skills for effective problem-solving
- Broad understanding of the pharmaceutical industry and healthcare environment
- Ability to quickly learn new systems and processes
- Excellent communication and influencing skills
Nice to have
- Master’s degree with relevant pharmaceutical industry experience
- Experience in provider-facing key account management
- Strong drive for implementation
- Ability to manage key accounts effectively
- Excellent leadership and team management skills
- Strong interpersonal and relationship-building skills
- Ability to foster a culture of innovation and continuous improvement
- Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Use Your Power for Purpose
As the Director of Business Operations within our Commercial division, you will play a pivotal role in revolutionizing the way we launch our products, ensuring they reach patients' hands more rapidly and with greater impact. Your work will directly contribute to improving patients' lives, making a tangible difference in the healthcare landscape.
What You Will Achieve
In this role, you will:
Develop and lead/co-lead highly complex projects, creating mid-term plans that impact results and foster innovation
Leverage relationships to meet the needs of various business units, serving as an advisor and acting independently on self-initiated projects
Review work for effectiveness, evaluate contributions based on business impact, and review colleagues' work
Execute commercial operational services for identified markets, working with region leads to define and update the scope and service areas
Establish and improve service delivery models, manage business demand, and prioritize resources and budget allocation
Enable compliant processes for commercial operations, serving as the single point of contact for Commercial Leaders and Cross Functional Groups
Develop strategies for a portfolio of products and projects, fostering a culture of innovation and better outcomes for patients
Oversee end-to-end processes, services, governance, and strategies for global Customer Engagement Programs, ensuring compliance and proper reporting
Here Is What You Need (Minimum Requirements)
Bachelor’s Degree with 8+ years of relevant experience
High business acumen and strategic thinking capabilities
Proficiency in managing complex projects and processes
Strong financial and analytical skills for effective problem-solving
Broad understanding of the pharmaceutical industry and healthcare environment
Ability to quickly learn new systems and processes
Excellent communication and influencing skills
Bonus Points If You Have (Preferred Requirements)
Master’s degree with relevant pharmaceutical industry experience
Experience in provider-facing key account management
Strong drive for implementation
Ability to manage key accounts effectively
Excellent leadership and team management skills
Strong interpersonal and relationship-building skills
Ability to foster a culture of innovation and continuous improvement
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Additional Job Information:
Last Date to Apply: September 24, 2026
Work Location Assignment: On Premise
Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.
U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Mkt & Sales/Commercial Bus
Company
Company facts come from this company's own listings. We only show what the postings themselves carry.