Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Oracle Integration Cloud Service (ICS)
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: AI Powered Tech Talent Senior Engineer / Specialist for Oracle Oracle Integration Cloud Service (ICS) with AI-first mindset to accelerate business outcomes by enabling **embedded Oracle AI Ready** in day-to-day workflows.

Key responsibilities:
- Enable and operationalize embedded Oracle AI capabilities relevant to Oracle Integration Cloud Service (ICS) workflows (configuration, security, role controls, and adoption).
- Run use-case discovery workshops and map business pain points to Oracle product AI features define value KPIs and adoption metrics.
- Implement Oracle AI governance inside the application: access controls, auditability, human-in-the-loop approvals, and responsible-use guardrails.
- Extend Oracle screens/processes safely using supported extensions/APIs so AI outputs land in the right workflow state (no breaking compliance).
- Deliver rollout playbooks: pilot - phased deployment - training and hypercare, with measurable productivity / cycle-time improvements.

Professional & Technical skills:
- Deep hands-on with Oracle Integration Cloud Service (ICS)
- Oracle security/roles and workflow states configuration and feature enablement
- Integration basics (APIs, events, OIC where applicable) and testing mindset
- Prompt/template assets where supported telemetry, audit logs, and KPI tracking

Additional information: Experience aligned to level level strong stakeholder management and delivery discipline.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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