Area Manager
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About this role
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Area Manager – Salvos Stores (Gold Coast & Central QLD)
Permanent | Full-Time | Based at Gold Coast, QLD (with travel across state)
Lead With Purpose. Make an Impact Every Day.
Salvos Stores is looking for a passionate and experienced Area Manager to lead a network of retail stores across Gold Coast and Central QLD, including locations such as Molendinar, Rockhampton, and Oxenford. Based out of our Gold Coast support office, this permanent full-time role offers a rare opportunity to combine retail leadership with purpose-driven work that transforms lives.
At Salvos Stores, every item sold funds life-changing programs run by The Salvation Army. Our retail model is dynamic—no two days (or donations!) are ever the same. As an Area Manager, you’ll play a pivotal role in empowering store teams, improving community outcomes, and ensuring exceptional in-store experiences for customers and donors alike.
What You'll Do
Inspire, coach, and develop a passionate team of Store Managers, paid staff, and volunteers.
Collaborate with the Regional Manager to align area performance with national strategy.
Lead your area to meet key KPIs—sales, surplus, safety, and service—including eCommerce-related goals.
Champion operational excellence, merchandising standards, and a “safety-first” culture.
Analyse and act on business reports to drive strong commercial and social results.
Manage new store openings, refurbishments, and store transitions.
Proactively recruit and retain volunteers and employees across all locations.
About You
Demonstrated success in multi-site retail management.
Excellent people leadership and communication skills, with the ability to inspire teams through change.
Strong commercial acumen and confidence with business reporting.
A hands-on approach and a heart for community impact.
Aligned with our mission and values: integrity, respect, compassion, collaboration, and diversity.
Diploma in Retail, Business or Management (desirable).
Valid driver’s licence (essential).
Why You'll Love Working With Us
We value our people and offer meaningful benefits, including:
Not-for-profit salary packaging ($15,900 tax free + $2,650 meals/entertainment)
Tools of trade vehicle option & fuel card
Flexible/hybrid work arrangements
Up to 8 weeks of leave annually via our purchased leave scheme
Staff discount at Salvos Stores
12 weeks paid parental leave
Up to 5 days paid volunteer leave
Health, fitness, and financial benefits
Employee Assistance Program & Chaplaincy Services
Ongoing career development and internal promotion pathways
A workplace culture that is inclusive, supportive, and purpose-driven
How To Apply:
If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured
About us:
Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online.
Whether you’re sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores. Join our crew and feel rewarded for making a difference.
Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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