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Jobs / Customer Service Manager in United States of America
2 days ago
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Hhs·2 days ago
2 days ago

Assistant Director Environmental Services

WestVirginia, United States of AmericaSenior · 10-15 yearsCustomer Service Manager

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Must-have skills for this role

  • leadership
  • training
  • interpersonal skills
  • communication

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What you'll do

  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
  • Be open-minded and ready to learn from your manager and team members alike
  • Lead and manage team member training, development, assignments, and schedules
  • Perform daily inspections and assessments and coach and counsel team members
  • Recruit team members who reflect our values and create a positive work environment that supports retention
  • Collaborate with department, facility, and company leadership to achieve goals
  • Analyze data and make adjustments to meet facility, budget, and compliance goals

What they're looking for

  • New business in West Virginia
  • Ability to work a flexible schedule that may include nights, weekends, and holidays
  • This is an IN-PERSON role located in WEST VIRGINIA
  • Computer experience with word processing, spreadsheets, and various software
  • Must be willing to relocate for promotion opportunities

Nice to have

  • Experience managing a team
  • Experience working in a healthcare environment
  • Proficiency in languages other than English, especially Spanish

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Pay Rate:

Salary - Salary Plan, 57,000.00 USD Annual

Job Description

Exciting New Opportunity with HHS! Potential to work with a new HHS client!

We’re looking for a friendly, compassionate, leader to join our housekeeping team!

Assist with leading a goal-oriented hospital housekeeping department to create a team environment that is effective, productive, and rewarding. Together with your team, you will create a safe, clean, and comfortable environment where patients can heal. No housekeeping experience is required, just a willingness to learn.

Responsibilities

  • Provide leadership that supports a team environment that fosters morale, passion, quality, and respect

  • Be open-minded and ready to learn from your manager and team members alike

  • Lead and manage team member training, development, assignments, and schedules

  • Perform daily inspections and assessments and coach and counsel team members

  • Recruit team members who reflect our values and create a positive work environment that supports retention

  • Collaborate with department, facility, and company leadership to achieve goals

  • Analyze data and make adjustments to meet facility, budget, and compliance goals

Skills

  • Interpersonal Skills: Ability to interact with individuals at all levels of the organization

  • Communication: Effective written, spoken, and non-verbal communication

  • Customer Service: Service-oriented mentality with a focus on exceeding expectations

  • Professionalism: Maintain a positive and professional demeanor

  • Decision Making: Ability to quickly make sound decisions and judgments

  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs

  • Team Player: Willingness to provide support where needed to achieve outcomes

  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings

  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment

Requirements

  • New business in West Virginia

  • Ability to work a flexible schedule that may include nights, weekends, and holidays

  • This is an IN-PERSON role located in WEST VIRGINIA

  • Computer experience with word processing, spreadsheets, and various software

  • Must be willing to relocate for promotion opportunities

Not Required But a Big Plus

  • Experience managing a team

  • Experience working in a healthcare environment

  • Proficiency in languages other than English, especially Spanish

Manage a team. Grow your career.

We don’t hire assistant directors, we hire future directors. There will be a lot to learn, but if you’re willing to put in the work you will succeed. Assistant directors typically are promoted within two years.

What We Offer

  • Paid time off (vacation and sick)

  • Medical, dental, and vision insurance

  • 401(k) with employer match

  • Employee Assistance Program (EAP)

  • Career development and ongoing training

Important to Know

  • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.

  • Veterans and candidates with military experience are encouraged to apply.

  • HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization who are waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

#APP-EVS

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Company

Hhs
WestVirginia, United States of America

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Hhs's careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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