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Jobs / Customer Service Manager in United States of America
2 days ago
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EXL·2 days ago
2 days ago

Assistant Vice President

United StatesRemoteSenior · 12-18 yearsCustomer Service Manager

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Must-have skills for this role

  • cloud architecture
  • ai/ml
  • agentic ai engineering
  • generative ai

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Apply faster with autofill FREEThe NextRaise extension autofills your application in one click.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

What you'll do

  • Embed directly within client environments and own the end-to-end technical delivery of EXL's Agentic AI and Generative AI solutions for large U.S. healthcare payers
  • Sit alongside client teams, understand their real workflows and constraints firsthand, and rapidly architect, build, deploy, and harden AI solutions inside their infrastructure
  • Move fluidly between whiteboard architecture and hands-on implementation—writing code, configuring environments, integrating with legacy systems, and iterating in tight feedback loops until solutions are live and creating measurable value

What they're looking for

  • Deep cloud architecture depth
  • Hands-on AI/ML depth
  • Agentic AI engineering experience
  • Deep understanding of U.S. healthcare payer operations

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

We are seeking a technically deep, hands-on AI Architect / Forward Deployed Engineer (AVP) to embed directly within client environments and own the end-to-end technical delivery of EXL's Agentic AI and Generative AI solutions for large U.S. healthcare payers. This role sits at the intersection of cloud architecture, AI agent engineering, and healthcare payer domain expertise—spanning Prior Authorization, Utilization Management, Care Management, and Claims. 

 

As a Forward Deployed Engineer, you will sit alongside client teams, understand their real workflows and constraints firsthand, and rapidly architect, build, deploy, and harden AI solutions inside their infrastructure. You will move fluidly between whiteboard architecture and hands-on implementation—writing code, configuring environments, integrating with legacy systems, and iterating in tight feedback loops until solutions are live and creating measurable value. 

 

The ideal candidate brings a rare combination of hands-on AI/ML and cloud architecture depth, agentic AI engineering experience, and deep understanding of U.S. healthcare payer operations. Deep cloud, AI Agents, and healthcare experience are mandatory for this role. 

Company

EXL
United States

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from EXL's careers site·first seen 18 Sept 2026·last verified 18 Sept 2026·How we source jobs

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