Alliance Recruitment Agency·13 months ago
13 months ago
B2C Sales Manager
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What you'll do
- Achieving Sales Targets: Responsible for meeting daily, weekly, and monthly sales targets as specified by the company.
- Inquiry Management: Adhere to the enquiry management and booking processes as outlined in the Standard Operating Procedures (SOP) manual.
- Customer Interaction: Handle customer inquiries through various channels including walk-ins, telephonic calls, emails, and other sources.
- Product and Cost Information: Provide customers with complete details about products and services, ensuring clarity on pricing and offerings.
- Query Turnaround: Ensure timely resolution of customer queries as per the SOP and maintain query turnaround time.
- Sales Follow-Up: Initiate telesales calls for follow-ups and close sales bookings effectively.
- Sales Reporting: Maintain accurate daily sales reports and track performance metrics.
What they're looking for
- Proficiency in English, Hindi, and Marathi is required.
- Excellent verbal and written communication skills.
- Must be motivated by targets and possess strong follow-up skills.
Nice to have
- Prior experience in sales, particularly in the B2C domain (preferably in the travel industry) is preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Key Responsibilities:Achieving Sales Targets:Responsible for meeting daily, weekly, and monthly sales targets as specified by the company.Inquiry Management:Adhere to the enquiry management and booking processes as outlined in the Standard Operating Procedures (SOP) manual.Customer Interaction:Handle customer inquiries through various channels including walk-ins, telephonic calls, emails, and other sources.Product and Cost Information:Provide customers with complete details about products and services, ensuring clarity on pricing and offerings.Query Turnaround:Ensure timely resolution of customer queries as per the SOP and maintain query turnaround time.Sales Follow-Up:Initiate telesales calls for follow-ups and close sales bookings effectively.Sales Reporting:Maintain accurate daily sales reports and track performance metrics.Qualifications & Skills:Languages Known: Proficiency in English, Hindi, and Marathi is required.Communication Skills: Excellent verbal and written communication skills.Experience: Prior experience in sales, particularly in the B2C domain (preferably in the travel industry) is preferred.Target-Driven: Must be motivated by targets and possess strong follow-up skills.
Company
Alliance Recruitment Agency
Pune, India
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