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Jobs / Customer Service Representative in Australia
20 days ago
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Accorhotel·20 days ago
20 days ago

Barista | Esprit Noir & Le Rivage

Sydney, AustraliaPart-timeMid · 2-5 yearsCustomer Service Representative

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Must-have skills for this role

  • espresso preparation
  • coffee extraction
  • milk texturing
  • rsa certificate

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Apply faster with autofill FREEaccorhotel uses SmartRecruiters - autofill it instead of retyping.careers.example.com/applyAutofillingFull namePriya SharmaEmailpriya.sharma@example.comPhone+49 30 1234567LocationBerlGet the extension

About this role

Company Description

Discover Sofitel Sydney Darling Harbour

Sofitel Sydney Darling Harbour invites guests and talent into a world where French Art de Vivre meets Sydney’s vibrant waterfront culture. As Sofitel’s flagship hotel in the Pacific, the property features 590 elegant rooms and suites, four distinctive bars and restaurants, a breathtaking award-winning infinity pool, a state-of-the-art fitness centre overlooking the skyline, an exclusive top-floor Executive Lounge and our renowned luxury spa.

At the heart of everything we do are exceptional people. We are deeply committed to cultivating an inspiring, energising, and rewarding environment, one where craftsmanship is celebrated, creativity is encouraged, and luxury is delivered with intention and pride.

Inspiration, Recognition & Reward

As a valued Sofitel Ambassador, you will be immersed in a world of refined privileges and bespoke rewards. Enjoy privileged access to an international portfolio of luxury accommodation, exceptional dining, and curated lifestyle experiences. Daily touches of indulgence; from preferred-rate artisan coffee to a thoughtfully designed Ambassador dining menu, elevate the everyday.

Your growth is equally important to us. Through a distinguished learning platform blending expert knowledge with tailored development, we support your evolution as a leader within a culture that celebrates excellence, individuality and ambition.

Job Description

Bonjour! Step into a role where every cup tells a story and every interaction creates a memorable moment. As a Barista at Esprit Noir & Le Rivage, you are the curator of exceptional coffee experiences, delighting guests with your skill, attention to detail, and genuine warmth. Every beverage you craft from a perfectly balanced espresso to a refreshing specialty drink reflects elegance, care, and the artistry synonymous with luxury hospitality.

You will create a welcoming and inviting atmosphere, turning every visit into a moment of comfort and indulgence. With a passion for your craft, you will confidently prepare a wide range of beverages, continually expanding your knowledge to ensure every offering exceeds expectations.

Collaboration and seamless communication are key, as you work closely with colleagues to maintain a smooth, polished service flow. Your dedication to excellence, tidiness, and guest satisfaction ensures every interaction embodies the sophistication and charm of Sofitel. 

Qualifications

About You

You are a passionate and skilled barista who takes pride in the craft of coffee and creating exceptional guest experiences. With strong experience in a professional coffee environment, you are confident across espresso preparation, coffee extraction, milk texturing, latte art and specialty coffee techniques, consistently delivering quality and beautifully presented beverages.

You understand that great coffee is about more than what is in the cup. You enjoy engaging with guests, sharing your product knowledge and creating personalised experiences through warm, attentive and confident service. Your passion for coffee and natural enthusiasm bring energy to the experience while maintaining the polished and sophisticated standards expected of Sofitel.

You take pride in barista mise en place, machine maintenance, grinder calibration, stock management, coffee presentation, cleanliness and maintaining an organised and beautifully presented coffee station throughout service. You work efficiently under pressure, managing multiple orders while maintaining accuracy, quality and attention to detail.

Confident, personable and professional, you thrive in a fast-paced environment and enjoy being part of a collaborative team. You are flexible and dependable, embracing a rotating roster including weekends and public holidays to deliver service that is both sophisticated and safe.

You hold a current RSA certificate, with full Australian working rights, allowing you to work with us without restriction.

If you are passionate about coffee, take pride in your craft and want to create exceptional coffee experiences with a distinctly Sofitel touch, we would love to hear from you.

Additional Information

Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.

Company

Accorhotel
Sydney, Australia

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Accorhotel's careers site·first seen 2 Sept 2026·last verified 9 Sept 2026·How we source jobs

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