Billing Representative II
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What you'll do
- Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
- Addresses issues of a more complex nature and support junior staff by answering day to day questions
- Process payments and maintain up-to-date billing records
- Reprocessing insurance denials and submitting all necessary documentation for payment
- Maintain accurate billing records and files
- Collaborate with other departments to resolve billing and payment issues
- May prepare monthly and quarterly billing reports for management review
What they're looking for
- High School Diploma or Equivalent required
- experience in billing, finance or collections 2-3 years required
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information.Essential Functions
-Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
-Addresses issues of a more complex nature and support junior staff by answering day to day questions
-Process payments and maintain up-to-date billing records
-Reprocessing insurance denials and submitting all necessary documentation for payment
-Maintain accurate billing records and files
-Collaborate with other departments to resolve billing and payment issues
-May prepare monthly and quarterly billing reports for management review
Qualifications
Education
High School Diploma or Equivalent required
Experience
experience in billing, finance or collections 2-3 years required
Knowledge, Skills and Abilities
- Strong attention to detail.
- Excellent interpersonal, written and verbal communication skills.
- Proficient in Microsoft Office Excel and other relevant billing software.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to work independently and as part of a team.
- Ability to work in a fast-paced environment.
Additional Job Details (if applicable)
- This role operates on a Monday through Friday schedule. After training, shifts may fall between 6:00 AM and 6:00 PM EST.
- Training will be conducted during standard business hours, between 8:00 AM and 6:00 PM EST.
- Employees must have access to a quiet and secure workspace that meets HIPAA compliance standards.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.81 - $28.30/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Company
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