Branch Advisor
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What you'll do
- Be the first point of contact for customers visiting the branch.
- Assist with everyday banking queries.
- Provide guidance on banking products and services.
- Resolve customer concerns.
- Help deliver an outstanding customer experience.
- Work closely with a collaborative branch team while supporting customers across a range of banking needs.
What they're looking for
- Previous experience in customer service, retail, hospitality, call centre, administration, or banking environments.
- Strong communication and interpersonal skills.
- A customer-focused and solution-oriented mindset.
- Ability to work effectively as part of a team.
- Good problem-solving skills and attention to detail.
- Confidence using computer systems and learning new processes.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
Your new company
Join one of Ireland's leading financial institutions with a strong nationwide presence and a reputation for delivering excellent customer service. The organisation offers a supportive and customer-focused environment where employees are encouraged to develop their skills and grow their careers.
Your new role
As a Customer Engagement Consultant, you will be the first point of contact for customers visiting the branch. You will assist with everyday banking queries, provide guidance on banking products and services, resolve customer concerns, and help deliver an outstanding customer experience. You'll work closely with a collaborative branch team while supporting customers across a range of banking needs.
What you'll need to succeed
- Previous experience in customer service, retail, hospitality, call centre, administration, or banking environments.
- Strong communication and interpersonal skills.
- A customer-focused and solution-oriented mindset.
- Ability to work effectively as part of a team.
- Good problem-solving skills and attention to detail.
- Confidence using computer systems and learning new processes.
What you'll get in return
- 12-month contract opportunity.
- Competitive pay rate of €15.87 per hour.
- 37-hour working week.
- Valuable experience with a leading financial services organisation.
- Full training and support provided.
- Opportunity to develop customer service, relationship management, and banking industry experience.
- A professional and supportive team environment with potential future career opportunities.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
#1128581 - Sandeep SinghCompany
Company facts come from this company's own listings. We only show what the postings themselves carry.