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Jobs / Customer Service Manager in United Kingdom
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Citi·BFSI·1 day ago
1 day agoBe an early applicant

Business Associate - Assistant Vice President - LONDON

London United Kingdom, United KingdomSenior · 12-18 yearsCustomer Service Manager

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Must-have skills for this role

  • excel
  • powerpoint
  • communication
  • financial analysis

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What you'll do

  • Create presentations for senior management for business reviews, townhalls and other ad-hoc events
  • Complete competitor benchmarking analysis through volume and fee-based market share
  • Assist with internal audit and external regulatory reviews
  • Support and maintain various compliance and control initiatives across Financing
  • Manage deal and revenue pipelines
  • Produce revenue estimates in conjunction with relevant business heads
  • Assist in the annual plan and budgeting process as well as intra-year forecasting
  • Various ad-hoc analysis and projects for the ECM and DCM businesses

What they're looking for

  • Experience in a related field
  • Undergraduate degree in Finance, Management, Accounting or other business-related fields
  • Interest in Capital Markets

Summarised by NextRaise from the employer’s description, which follows in full below.

Full description from employer

Financing is comprised of Equity Capital Markets (ECM) and Debt Capital Markets (DCM) businesses which originate, structure and execute public and private capital raises on behalf of Citi’s banking clients across all geographies and industry groups. The global syndication teams deliver unparalleled distribution capabilities through seamless partnership with Citi’s world class Markets and Private Banking businesses. The ECM and DCM business execution team reports to the Financing Business Execution Lead and acts

as a partner to senior leadership within ECM & DCM. The business execution team coordinates and partners with a number of different functions across Citi including Risk, Finance, Operations, Compliance,

Legal, Technology, Audit, and HR.

 

Key responsibilities of the Business Execution role include:

• Create presentations for senior management for business reviews, townhalls and other ad-hoc events

• Complete competitor benchmarking analysis through volume and fee-based market share

• Assist with internal audit and external regulatory reviews

• Support and maintain various compliance and control initiatives across Financing

• Manage deal and revenue pipelines

• Produce revenue estimates in conjunction with relevant business heads

• Assist in the annual plan and budgeting process as well as intra-year forecasting

• Various ad-hoc analysis and projects for the ECM and DCM businesses

 

Knowledge/Experience:

• Experience in a related field

• Undergraduate degree in Finance, Management, Accounting or other business-related fields

• Interest in Capital Markets

 

Skills/Competencies:

• Exceptional verbal and written communications skills

Good judgement, maturity and poise to enable interaction at all levels – from peers to senior

management

• Ability to foster and build relationships across multiple groups and departments

• Advanced skills in Microsoft Excel and PowerPoint

• Thoughtful analytical skills; able to develop, clearly present and draw conclusions

• High discretion and professionalism with sensitive information

• Ability to quickly flex and re-adjust under high pressure and challenging situations

•Excellent organizational skills; ability to effectively manage and prioritize multiple tasks

simultaneously

•Energetic, self-motivated and effective under pressure – must enjoy the challenge of working

within a fast-paced and demanding work environment


 

Education:

Bachelor's/University degree or equivalent

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Job Family Group:

Business Strategy, Management & Administration

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Job Family:

Business Execution & Administration

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

BFSI

Company

CitiBFSI
London United Kingdom, United Kingdom

Company facts come from this company's own listings. We only show what the postings themselves carry.

Sourced from Citi's careers site·first seen 22 Sept 2026·last verified 22 Sept 2026·How we source jobs

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