Case Worker - Doorways

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Doorways Case Worker

Why this role matters

The Salvation Army is one of Australia's largest providers of social and community services. Guided by our values of Integrity, Compassion, Respect, Diversity and Collaboration, we are committed to caring for people, building healthy communities, and working for justice. We welcome people from all backgrounds and are dedicated to creating an inclusive and child-safe workplace. 

Make a Real Difference in Your Community

About the Role

At The Salvation Army Australia, we believe in walking alongside people to create positive and lasting change. We are seeking a passionate and experienced Doorways Case Worker to support individuals and families experiencing disadvantage, financial hardship, and social isolation.

As a Doorways Case Worker, you will work collaboratively with community members to identify their strengths, establish achievable goals, and connect them with the services and support they need to thrive. 

Reporting to the Regional Manager, this is a permanent part-time position (4 days a week) based in Miranda, NSW. Salary is in accordance with SCHADS Level 4.

How you will make an impact

• Deliver person-centred case management support to community members experiencing financial hardship and disadvantage.

• Conduct assessments to identify individual strengths, needs, and goals.

• Develop and implement tailored case plans using a strengths-based approach.

• Provide advocacy and support to help people access services and participate in their communities.

• Build strong relationships with internal teams, volunteers, local service providers, and community stakeholders.

• Facilitate referrals and connect clients to appropriate support services.

• Support applications for financial assistance programs including No Interest Loans (NILS) and energy assistance.

• Maintain accurate records and client data in line with organisational standards and procedures.

• Contribute to continuous improvement and best-practice service delivery.

What You will bring

• A Degree in Social Work, Psychology, Community Services, Human Services, or a related discipline; or

• A Diploma qualification with at least two years of relevant experience within the community services sector.

• Experience supporting vulnerable individuals and families through case management or community-based services.

• Strong communication, advocacy, and relationship-building skills.

• The ability to work collaboratively with a broad range of stakeholders.

• Current Working with Children Check.

What We Offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 
• Flexible working conditions 

• Health, fitness and financial discounts / benefits 

• Paid parental leave - 12 weeks 

• Up to 8 weeks leave per year through our purchase leave scheme  

• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

• Employee Assistance Program - Independent confidential counselling service; 

• Opportunity for career development; 

If you are passionate about empowering individuals, strengthening communities, and creating pathways to independence, we would love to hear from you.

Apply today and join us in making a positive difference every day.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.