CIB - Treasury Services Product Business Management - Executive Director

The Treasury Services Product Business Manager (BM) acts as a trusted advisor and counterweight to Business heads. Identifies, escalates, and mitigates business risks. Optimizes bottom line performance by driving initiatives and developing business strategy.

We are looking for a growth minded Business Manager to partner with the Latin America regional BM team. The team works very closely with Payments senior management and plays a core role in presenting and interpreting financial and strategic information to the business leads within the organization. The team believes in a collaborative approach, and relationship building and maintenance will be a key to success in this role. We are looking for a candidate that can collaborate globally across a diverse set of stakeholders in a dynamic environment. This is a highly visible role across the Payments organization and offers the ability to work closely with a wide variety of stakeholders. A curious mindset is essential.

Role & Responsibilities: 

In this role you will work with business heads, responsible for supporting execution of strategic plan, reviewing/explaining financial performance and drivers of revenue and expenses for their respective products and advise. You will rely heavily on MS Excel to analyze/compile/report data, and MS PowerPoint to craft succinct and powerful narratives that connect numerical data with real-life activity. You will need strong quantitative skills, as well as the ability to story tell with data. You will need to clearly communicate numerical data. The ideal candidate will be comfortable interacting and influencing across a diverse slate of stakeholders: diverse in both seniority and geographic location.

• Key point of contact for front office and support functions to help achieve business objectives. Drive data-driven analysis to help facilitate decision making

• Responsible for creating senior management presentations, project execution, financial performance reports or townhall presentations for the Payments business

• Help communicate the business strategy, performance and priorities globally. Proactively and on request provide strategic analyses and reporting to facilitate business progression

• Support business head through budgeting, forecasting and expense management process

• Support the country heads and business transformation with annual investment plan, including preparing monthly financials and building multi-year business cases. Lead the process on cross LOB allocations, by suggesting methodologies and managing communications.

• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards

• Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis

• Ensure the business is in compliance with LOB and corporate-wide objectives and policies

• Build effective relationships and work closely with F&BM colleagues across Payments and Banking

Required qualifications, capabilities, and skills 

• Bachelor’s degree and experience in a strategic or similar role

• Minimum10 years of experience in a similar role within Financial Services

• Proficiency with Excel and PowerPoint

• Strong organizational and time management skills; flexibility, ability to prioritize requests and multi-task and project management skills

• Enthusiastic, self-motivated and effective under pressure

• Strong analytical and numeric skills, excellent attention to detail

• Strong communication, influencing and relationship building skills; team player

• Ability to work well individually and partner effectively

• Pro-active and problem-solving mind-set with ability to identify, clearly present and implement solutions

• Comfortable presenting to senior (ED/MD) audiences, strong written and verbal communication skills, ability to work cross-functionally with multiple competing priorities and deliverables

• Self-motivated, tenacious and able to work with high degree of independence

• Excellent written and oral communication skills

• Fluent in English. 

Preferred qualifications, capabilities, and skills 

• Understanding of Payments preferred

• Proficiency with Alteryx or Tableau is a plus.