Client Partner – X (Formerly Twitter)
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What you'll do
- Lead a customer outreach process that will include phone calls, emails, and VC meetings with the intent of building and managing external customer relationships through the onboarding process.
- Work with existing customers to build brand awareness and increase their usage and advertising spend on the platform.
- Own the full sales cycle from identifying growth opportunities to closing increased commitments with small to mid-size businesses.
- Follow best practices for setting up campaigns, including recommended flight durations, budget allocations, and creative strategies, to ensure maximum client success.
- Use data to manage, review, and report on pipeline to manager each week, which includes a forecast and plan to achieve targets.
- Attain daily, weekly, monthly, and quarterly sales and revenue targets.
- Conduct thorough needs analysis and present tailored advertising solutions to clients.
- Build and manage both internal MarketStar team and external client counterpart relationships.
- Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership.
- Provide exceptional customer service and support throughout the sales process.
- Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
- Adhere to advertising policies and guidelines and ensure compliance with internal and external regulations.
What they're looking for
- Proven track record in sales or account management, preferably in a B2B digital advertising or technology environment.
- Strong results orientation with a drive to achieve and exceed targets.
- Exceptional client relationship management skills.
- Excellent time management and project organizational skills, with the ability to prioritize tasks effectively.
- Strong written and verbal presentation skills.
- Proficiency with using Microsoft Office and/or Google Suites.
- Basic understanding of technology and familiarity with sales tools and CRM systems.
- High level of motivation and a proactive approach to work.
Nice to have
- Able to analyze and interpret data to develop and implement strategic plans is preferred.
Summarised by NextRaise from the employer’s description, which follows in full below.
Full description from employer
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar:
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
About the Client Partner – X (Formerly Twitter):
MarketStar is seeking a Client Partner to join us in our Ogden, UT location representing X (Formerly Twitter). In this role, you will work with existing advertisers to proactively manage partnerships, ensuring client contacts are satisfied, and their business objectives are met using the clients platform's advertising solutions. Your role is to translate client objectives into high-impact strategies on the platform while consistently meeting revenue goals.
Location: Ogden, UT - Hybrid
What Will You Do?
Lead a customer outreach process that will include phone calls, emails, and VC meetings with the intent of building and managing external customer relationships through the onboarding process.
Work with existing customers to build brand awareness and increase their usage and advertising spend on the platform.
Own the full sales cycle from identifying growth opportunities to closing increased commitments with small to mid-size businesses.
Follow best practices for setting up campaigns, including recommended flight durations, budget allocations, and creative strategies, to ensure maximum client success.
Use data to manage, review, and report on pipeline to manager each week, which includes a forecast and plan to achieve targets.
Attain daily, weekly, monthly, and quarterly sales and revenue targets.
Conduct thorough needs analysis and present tailored advertising solutions to clients.
Build and manage both internal MarketStar team and external client counterpart relationships.
Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal MarketStar peers and leadership.
Provide exceptional customer service and support throughout the sales process.
Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
Adhere to advertising policies and guidelines and ensure compliance with internal and external regulations.
Maintain accurate records of all sales activities and client interactions in the CRM system.
Stay up-to-date with industry trends and competitor activities to identify new opportunities.
What Will You Need to Succeed?
Proven track record in sales or account management, preferably in a B2B digital advertising or technology environment.
Strong results orientation with a drive to achieve and exceed targets.
Exceptional client relationship management skills.
Excellent time management and project organizational skills, with the ability to prioritize tasks effectively.
Strong written and verbal presentation skills.
Able to analyze and interpret data to develop and implement strategic plans is preferred.
Proficiency with using Microsoft Office and/or Google Suites.
Basic understanding of technology and familiarity with sales tools and CRM systems.
High level of motivation and a proactive approach to work.
What We Offer:
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
Structured learning and career development programs
Mental health program
Generous Paid Time Off policy
Paid medical leave
Child/Dependent care reimbursement
Education reimbursement
401k match, hardship loan program, access to financial wellness advisor
Comprehensive healthcare coverage including medical, dental, and vision
MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.
Company
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