Cluster Director of Revenue Management

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist.

Job Description

Responsible for overseeing all aspects of revenue management, including pricing strategies, market analysis, and promotional activities to the assigned properties and conducting all tasks that pertain to the function such as managing rooms inventory, rates, PMS and Revenue Management systems to maximize cluster rooms revenue and market share, forecasting, budgeting, business planning, the preparation of month end and ad-hoc analysis, the communication of rates, restrictions and strategies to the assigned property (properties) and the implementation of those in Revenue Management systems (ensuring system information is accurate).

Core Responsibilities:

• Develop and implement strategic revenue plans to optimize the hotel's financial performance.
• Analyze market trends, competitive landscape, and customer behavior to identify revenue-generating opportunities.
• Collaborate with sales, marketing, and operations teams to align revenue strategies with overarching business goals.
• Implement weekly Revenue Meetings to discuss sales strategies with Sales and GM
• Monitor and adjust pricing and inventory based on demand and market conditions.
• Utilize data-driven insights to forecast monthly revenue, occupancy, and average daily rate (ADR) to meet or exceed budgeted goals.
• Evaluate the effectiveness of promotional campaigns and take proactive measures to enhance profitability.
• Effective communication on the hotel level and with the Regional Director of Revenue
• Providing revenue management functional expertise to property general managers, leadership teams and market sales leaders
• Ensuring that hotel strategies conform to brand philosophies and initiatives
• Analyzing month end and other available systems data to identify trends, future need periods and obstacles to achieving goals
• Submitting reports in a timely manner, ensuing delivery deadlines
• Implement an upselling program
• Ensure effectiveness and performance for the reservation department
• Update and maintenance of GDS, TARS, Hotel Distribution and all reservation channels
• Ensure accurate data capture in all systems and perform regular system audit

 

 

Qualifications

 

Success in the role will be determined through evaluation by demonstrating the following minimum qualifications:

• Minimum 5 years’ experience in Revenue Management at a Hotel is preferable
• Strong business acumen and ability to identify and capitalize on business opportunities
• Multi-property management is a plus
• Excellent leadership, motivation, and communication skills.
• Strong computer skills and number oriented
• Written and spoken professional business English language
• Good presentation skills
• Advanced Microsoft Excel and prior experience with revenue systems are required
• Demonstrate the ability to forecast sales and trends in the market
• Ability to work in a fast-paced environment and good analytical approach to problem-solving
• Proven ability to build and maintain good relationships
• Communicate thoughts, actions, and opportunities clearly with assertive skills